Ratings based on 963 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Lights didn't work. Hole in shower.
by A verified traveler
Posted 24 Nov 2024
Check in room not clean
by A verified traveler
Posted 17 Nov 2024
One of their better rooms, though overall, facility needs a major renovation. One caveat - their beds are comfy, great night’s sleep!
Comment from Hotel Management
18 Nov 2024 by Brandi Clark General Manager, Hotel Management
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you found the beds comfortable and enjoyed a great night's sleep! We also appreciate your honest feedback regarding the overall condition of the property. We understand that a renovation is needed, and we're actively working on plans to improve the facility. Your comments are invaluable as we continue to focus on providing a better guest experience. We hope to welcome you back soon and have the opportunity to showcase any improvements we make.
by A verified traveler from WICHITA
Posted 17 Nov 2024
Staff were very hospitable and polite. Beds were very comfortable.
Comment from Hotel Management
18 Nov 2024 by Brandi Clark General Manager, Hotel Management
Thank you for your wonderful feedback! We're so glad to hear that you found our staff hospitable and polite, and that you had a comfortable stay with us. We take great pride in providing excellent service and ensuring our guests get a good night's rest. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 14 Nov 2024
NA
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Good price for a good place.
Comment from Hotel Management
10 Nov 2024 by Brandi Clark General Manager, Hotel Management
Thank you for your kind words! We're so glad you found our property to offer great value for the price. It's always our goal to provide a comfortable and affordable experience for our guests, and we’re happy to hear you enjoyed your stay.We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 5 Nov 2024
Staff was nice flooring could be redone in the room I stayed in tho overall decent stay
Comment from Hotel Management
10 Nov 2024 by Brandi Clark General Manager, Hotel Management
Thank you for taking the time to share your feedback! We're so glad to hear that you had a decent stay and found our staff to be friendly and accommodating.We also appreciate your comment about the flooring. We’re always looking for ways to improve our accommodations, and we will certainly take this into consideration as we plan future updates to the property.We hope to have the pleasure of welcoming you back soon for another enjoyable stay. If there’s anything else you’d like to share or need during your next visit, please don’t hesitate to reach out.
by A verified traveler
Posted 5 Nov 2024
After discovering bed bugs , i was informed there was nothing the hotel would do to remedy my stay. No other room would be issued. nor a refund would be given.
Comment from Hotel Management
10 Nov 2024 by Brandi Clark General Manager, Hotel Management
Thank you for sharing your feedback with us. We are deeply concerned to hear about the issue you experienced with the hairdryer, and we sincerely apologize for this situation. Guest safety is our top priority, and this is not the experience we want for anyone staying with us. We will be investigating the cause of the issue with the hairdryer and ensuring that all appliances are thoroughly checked and replaced if needed.We also apologize that we were unable to provide a replacement at the time. Your comfort and safety are important to us, and we will work on making sure this doesn’t happen again in the future.While we understand that our property may not meet every guest’s expectations, we do our best to provide a welcoming and affordable experience. Your feedback helps us identify areas for improvement, and we truly appreciate your understanding.If you choose to stay with us again, please don’t hesitate to reach out to us directly if you need anything during your stay, and we will do our best to ensure a more comfortable visit
by A verified traveler
Posted 4 Nov 2024
