Ratings based on 986 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
great location
Comment from Hotel Management
11 Dec 2024 by Director of Operations, Hotel Management
Dear Betty-Jean, Thank you for your feedback! We're thrilled to hear you enjoyed the great location at Residence Inn New York Manhattan/Central Park. It's always wonderful to be in the heart of the city, and we're glad it worked well for your stay. We hope to welcome you back soon.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler
Posted 3 Dec 2024
Nice place to stay. Front desk staff was amazing.
Comment from Hotel Management
4 Dec 2024 by Director of Operations, Hotel Management
Dear Paolo, Thank you for your feedback! We’re delighted to hear you had a great stay and that the front desk team made a lasting impression with their exceptional service. It’s always our goal to create a welcoming and enjoyable experience for our guests. We look forward to the opportunity to host you again in the future.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler from san diego
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Director of Operations, Hotel Management
Dear cristian, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler
Posted 2 Dec 2024
Reas
Comment from Hotel Management
2 Dec 2024 by Director of Operations, Hotel Management
Dear Jiayan, Thank you for sharing your feedback! We’re glad to hear you had a positive experience at Residence Inn New York Manhattan/Central Park. We hope to have the pleasure of welcoming you back on your next visit to the city.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler
Posted 26 Nov 2024
The breakfast was hot, varied, timely, and delicious! If that’s important to you, this hotel is a very solid choice.
Comment from Hotel Management
27 Nov 2024 by Director of Operations, Hotel Management
Dear Nicholas, Thank you for your kind feedback about Residence Inn New York Manhattan/Central Park. We’re delighted to hear that you enjoyed our hot, varied, and delicious breakfast. Providing a satisfying start to your day is important to us, and we’re glad we met your expectations. We look forward to welcoming you back on your next visit.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler
Posted 10 Nov 2024
Love it! Would highly recommend!
Comment from Hotel Management
11 Nov 2024 by Director of Operations, Hotel Management
Dear Iliana, Thank you for your kind words! We're so happy to hear you enjoyed your stay at Residence Inn New York Manhattan/Central Park. Your recommendation means a lot to us, and we look forward to welcoming you back for another beautiful experience in the future.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler
Posted 31 Oct 2024
The hotel is very well located near times square and other tourist areas. Good restaurant choices in the area. Clean and comfortable. would book again!
Comment from Hotel Management
1 Nov 2024 by Director of Operations, Hotel Management
Dear Beatriz, Thank you for sharing your experience! Residence Inn New York Manhattan/Central Park is delighted to know our prime location and comfortable accommodations contributed to a memorable stay. We look forward to welcoming you back on your next visit.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler
Posted 29 Oct 2024
Beautiful view of the city and waterside. Great sushi place next door. Hallways to rooms were very low lit.
Comment from Hotel Management
31 Oct 2024 by Director of Operations, Hotel Management
Dear Elizabeth, Thank you for sharing your experience at Residence Inn New York Manhattan/Central Park! We're thrilled you enjoyed the beautiful city views and found a great sushi spot nearby. Your feedback regarding the hallway lighting is valuable, and we appreciate your insights. We look forward to welcoming you back for another memorable stay.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler
Posted 29 Oct 2024
The room was small but well organized/laid out. The bed was quite comfortable. Our only reservation is that the frig lacked a freezer.
The multiple elevators were speedy. The range of breakfast servings was quite broad. The location was convenient to Central Park. Many dining options close by.
Comment from Hotel Management
31 Oct 2024 by Director of Operations, Hotel Management
Dear Ronald, Thank you for your feedback about your stay at Residence Inn New York Manhattan/Central Park! We're delighted to hear you enjoyed the comfort of your room and our convenient location. Your comments regarding the refrigerator and breakfast offerings are appreciated and will be taken into consideration. We hope to welcome you back soon.Yours sincerely,Anca MargineanDirector of Operations
by A verified traveler
Posted 28 Oct 2024
The overall property was beautiful. The staff was warm, welcoming and friendly. The only downside I can find is that the walls for the rooms to the hallway were too thin to my liking. Other than that I would definitely visit again.
Comment from Hotel Management
30 Oct 2024 by Director of Operations, Hotel Management
Dear Delano, Thank you for your kind words! We’re delighted to hear you found the property beautiful and the staff welcoming. Your feedback about room soundproofing is appreciated, and we’ll take it into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay at the Residence Inn New York Manhattan/Central Park.Yours sincerely,Anca MargineanDirector of Operations
