Ratings based on 965 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Taylor, Hotel Management
Hi Jason! Thank you for your review.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Taylor, Hotel Management
Hi wyatt! Thank you for your review:)
by A verified traveler
Posted 28 Dec 2024
The hotel is pet friendly and there’s a park across the street that has bags to be able to pick up after your dogs. My room had luxury vinyl flooring which is great when bringing your dogs.
Comment from Hotel Management
29 Dec 2024 by front desk, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 26 Dec 2024
Good stay! The property around it just seems a little sketchy :/
Comment from Hotel Management
27 Dec 2024 by front desk, Hotel Management
thank you for staying with us!
by A verified traveler
Posted 23 Dec 2024
Didn't get to stay the night. They would not accept cash payment. Stayed at a Holiday Inn Express and it was absolutely wonderful.
Comment from Hotel Management
23 Dec 2024 by Taylor, Hotel Management
Hi Julie! Yes, we do not accept cash :)
by A verified traveler
Posted 15 Dec 2024
The room was tidy a facilities were good, but the bed and mattress was worn and extremely uncomfortable. My wife and I both woke up with back ache because it felt like we slept in a hammock. The towels should also be replaced as they old and washed out.
The staff was friendly and helpful, the breakfast options were average.
Comment from Hotel Management
16 Dec 2024 by front desk, Hotel Management
Hi pierre, so sorry to hear you were unhappy with your stay. Our beds are brand new and are a type of memory foam bed I'm so sorry you didn't have a comfortable stay.
by A verified traveler
Posted 13 Dec 2024
This place should not advertise that it offers free breakfast. That description does not fit what was available each morning. No OJ the first day, only one flavor of yogurt, not so much as a bagel on offer, just plain bread tossed in a plastic case! Then there were the "hot" items. I don't know how they cook their eggs, but they were flavorless rubbery little rounds. I cannot call the white mushy stuff in the other warmer "hash browns" because there was no color to them. At all. Then there is the staff....
A sign on the front desk says that, effective December 2022, housekeeping is only offered M/W/F. I hung the "do not disturb" sign on my door and the room was entered and cleaned, anyway. Traveling alone with a bunch of meds for chronic conditions, I do NOT appreciate having no control over my security!
I will not be staying at this hotel again.
Comment from Hotel Management
13 Dec 2024 by Hotel Management, Hotel Management
Hello Laura,We truly apologize for the issues you encountered during your stay. We take all guest concerns seriously, and we regret that we did not meet your expectations regarding the breakfast options. We also apologize for the incident with housekeeping entering your room despite the "Do Not Disturb" sign. This is not the standard of service we aim to provide, and we will address this with our staff to ensure this does not happen again.Thank you for bringing these matters to our attention. We value your feedback and hope you will consider staying with us again in the future.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Taylor, Hotel Management
Hi Shelly! Thank you for your review, we are happy to hear you enjoyed your stay at Parkwood Inn & Suites:)
by A verified traveler
Posted 3 Dec 2024
The facility is excellent. Room was spotless, check-in staff very efficient. The breakfast was ok. Coffee lukewarm, standard food choices, but again, not hot.
Comment from Hotel Management
3 Dec 2024 by Taylor, Hotel Management
Hi Becky! Thank you for the review:)
