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Park Lane New York

5.0 star property
Luxury New York hotel in Manhattan with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Lane New York

Serves breakfast, lunch, and dinner
Property entrance
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Serves breakfast, lunch, and dinner
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Pet friendly
  • Room service
  • Breakfast available
The price is P17,595
P23,689 total
includes taxes & fees
Jan 2 - Jan 3, 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Panoramic Room, 1 King Bed, Park View

View from room

Panoramic Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Park Lane)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

View from room

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Park View

View from room

Studio Suite, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, Park View

View from room

Panoramic Studio Suite, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, Accessible, Park View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Panoramic)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View (Panoramic)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Park Lane)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Thompson Central Park New York, by Hyatt

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (807)
The price is P23,053
P29,299 total
includes taxes & fees
Dec 23 - Dec 24
Thompson Central Park New York, by Hyatt
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About the neighborhood

Map
36 Central Park S, New York, NY, 10019

What's nearby

  • Central Park - 2 min walk
  • Broadway - 11 min walk
  • Rockefeller Center - 13 min walk
  • Times Square - 15 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Quality Italian - ‬3 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Jams - ‬2 min walk

About this property

Park Lane New York

Luxury hotel revitalized in 2021 and located near Central Park
Located close to Rockefeller Center and Broadway, Park Lane New York provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • A banquet hall, concierge services, and an elevator
  • Luggage storage, a 24-hour front desk, and 4 meeting rooms
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 610 rooms have comforts such as 24-hour room service and free international calls, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 30-inch flat-screen TVs with streaming services and cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar & Grill
  • Calvert's
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 50 for children
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 6-device limit

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Frequently asked questions

Is Park Lane New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Park Lane New York?

As of Dec 4, 2024, prices found for a 1-night stay for 2 adults at Park Lane New York on Jan 2, 2025 start from P 17,594.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Park Lane New York?

Valet parking is available for USD 65.00 per day.

What time is check-in at Park Lane New York?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Park Lane New York?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Park Lane New York located?

Located in Manhattan, this luxury hotel is within a 15-minute walk of Central Park, Broadway, and Rockefeller Center. Times Square and Bryant Park are also within 1 mi (2 km). 5 Av.-59 St. Station and 57 St. Station are within a 5-minute walk.

Park Lane New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 732 out of 1196 reviews" "
Rating 8 - Good. 226 out of 1196 reviews" "
Rating 6 - Okay. 113 out of 1196 reviews" "
Rating 4 - Poor. 58 out of 1196 reviews" "
Rating 2 - Terrible. 67 out of 1196 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 3 nights in Oct 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Sarah

Stayed 2 nights in Nov 2024

4/10 Poor

Fabiani, São Paulo

Disliked: Cleanliness
Sk
Stayed 5 nights in Nov 2024

6/10 Okay

Monica

Stayed 4 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

10/10 Excellent

DONNY, STAFFORD

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast on the Terrace was extraordinarily expensive.
Stayed 1 night in Nov 2024

4/10 Poor

Anait

Traveled with group
Disliked: Cleanliness, amenities
disappointed at the property and the service. The room was dirty and smelled like sewage. sink was cloaged.service delayed timing. requested to change the room but never happened.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot - amazing location and good value
Stayed 3 nights in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff was very friendly and helpful. We enjoyed the restaurants, and the view of central park was beautiful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a modern take on classic decor. It was so quiet inside the room! I have to give a special shout out to the Bellman/Porter Mr. John, who made us feel so welcome and shared great info and recommendations around the area. The rooftop bar is nice as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Faust, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure! 5 Star Staff & Service
Stayed 3 nights in Nov 2024

6/10 Okay

sofia

Stayed 3 nights in Oct 2024

2/10 Terrible

Andrew

Stayed 6 nights in Oct 2024

10/10 Excellent

Barbara, Miami

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda, ROSWELL

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 4 nights in Nov 2024

8/10 Good

Bree

Stayed 4 nights in Oct 2024

10/10 Excellent

Andryell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very lovely, and the public spaces are wonderful since the upgrade. There are a few things that would make a huge difference to the guest's experience. The bathroom looks lovely, but these suggestions would make it truly 5 star; brighter light, a shelf and a hook, a non-slip pad in the shower (the marble floor is terrorizing), a lighted magnifying mirror all other hotels have these. Why a fridge that doesn't work, take it away or fill it up. The sofa and side chair although cute to look at weren't very comfortable to sit in. Furniture with a higher back would be better. I wonder if the manager ever stays for a few days in the hotel rooms, with clothes and makeup for a trip? All the staff were amazing everyone was willing to help us they were accommodating, polite and lovely which is not the way the Park Lane use to be. We were guest on a very busy weekend no one seemed overwhelmed. One place that was overwhelmed was the elevator!!! OMG everyone was moaning about the card not taking the number. You know it is a problem that has to be fixed. I will be shocked if there is any response from the powers that be not AI to this email. Thank you for letting me vent, Michelle Sandler 5 nights at the hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Alma Rael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel, great staff. We will be back!!!!!!
Stayed 3 nights in Nov 2024