Ratings based on 611 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Amazing stay, thanks!
5 out of 5
by A verified traveler from Winston-Salem

Posted 26 Nov 2024
We almost missed the property. It’s tucked into a busy walkable area literally steps away from Time Square. The staff was amazing. Seriously everyone was friendly, helpful and efficient. We did eat breakfast at the restaurant nearly every day. I recommend the Irish breakfast. When I asked for directions or recommendations staff were spot on. The space is small but very clean. Yes you can hear others on in the hallway but this wasn’t a bother for us. I would definitely stay in this hotel again.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Very convenient to Broadway. Intimate and cozy boutique property with comfortable accommodations
Comment from Hotel Management
25 Nov 2024 by Demi, Hotel Management
Thank you Mitchell for your kind review! We're so glad you found our location convenient to Broadway and enjoyed the intimate, cozy atmosphere of our boutique property. It's great to know that our accommodations provided you with the comfort you were looking for. We hope to welcome you back for another stay soon!
3 out of 5
by A verified traveler

Posted 16 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Demi, Hotel Management
Thank you Kevin for sharing your feedback! We’re glad you found some aspects of your stay enjoyable. However, we’re sorry to hear that we didn’t fully meet your expectations. Your comments are valuable to us, and we’ll use them to continue improving our services and accommodations. We hope to have the opportunity to welcome you back and provide you with a better experience next time.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Loved the history of this old hotel, staff was delightful
Comment from Hotel Management
25 Nov 2024 by Demi, Hotel Management
Thank you Laurette for your kind words! We're so glad you enjoyed the rich history of our hotel and that our staff made a positive impression on your stay. We truly appreciate your feedback and hope to welcome you back for another visit soon!
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Great hotel! Very clean and well designed. Location is a little busier, but great if you want proximity to time square and other tourist spots.
Comment from Hotel Management
25 Nov 2024 by Demi, Hotel Management
Thank you Stephanie for your wonderful review! We’re thrilled to hear that you enjoyed our clean, well-designed hotel. We appreciate your feedback about the location—while it can be busy, we’re glad it worked well for your proximity to Times Square and other attractions. We hope to welcome you back for another great stay!
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Beautiful room and decor. Great location.
Comment from Hotel Management
25 Nov 2024 by Demi, Hotel Management
Thank you Carrie for your kind review! We're so glad you enjoyed the beautiful room and decor, as well as our great location. We hope to welcome you back for another wonderful stay soon!
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Great
Comment from Hotel Management
25 Nov 2024 by Demi, Hotel Management
Wow, thank you so much for the perfect rating! We're thrilled to hear that you had such an enjoyable stay. Your feedback means the world to us, and we're so glad we could provide you with a great experience. We look forward to welcoming you back soon and making your next stay just as wonderful!
3 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Demi, Hotel Management
Thank you Carl for sharing your feedback! We’re glad you found some aspects of your stay enjoyable. However, we’re sorry to hear that we didn’t fully meet your expectations. Your comments are valuable to us, and we’ll use them to continue improving our services and accommodations. We hope to have the opportunity to welcome you back and provide you with a better experience next time.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Demi, Hotel Management
Wow, thank you so much for the perfect rating! We're thrilled to hear that you had such an enjoyable stay. Your feedback means the world to us, and we're so glad we could provide you with a great experience. We look forward to welcoming you back soon and making your next stay just as wonderful!