Ratings based on 1,345 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Fatima, Hotel Management
Thank you for your feedback, it's very important to us, we are glad that you enjoyed your stay at our Comfort Inn, we appreciate your time.
by A verified traveler
Posted 18 Nov 2024
The heater was not working, and despite telling the staff, no action was taken, so the room was cold.
Comment from Hotel Management
19 Nov 2024 by Fatima, Hotel Management
Thank you for your feedback, we apologize that we did not meet your expectations, we will address your concerns.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Toni, Hotel Management
Thank you for your feedback. It's very important to us. We appreciate your time and we are glad that you enjoyed everything at Comfort Inn Manhattan Midtown West.
by A verified traveler
Posted 16 Nov 2024
They put us in a room on the ground floor beside the breakfast buffet so we were woken up at 6 AM everyday by the noise
Comment from Hotel Management
16 Nov 2024 by Fatima, Hotel Management
We apologize that we did not meet your expectations.
by A verified traveler
Posted 15 Nov 2024
Great stay with a nice breakfast.
Comment from Hotel Management
16 Nov 2024 by Fatima, Hotel Management
Thank you for your feedback it's very important to us, we are glad that you enjoyed your stay at our Comfort Inn Midtown West.
by A verified traveler
Posted 14 Nov 2024
Best customer service by Toni and Fatima at the front Desk , they go far and beyond their scope of incredible customer service. They are always friendly inhospitable. I will continue to be loyal to this account.. from Mr.Guerrero
Comment from Hotel Management
17 Nov 2024 by TONI, Hotel Management
Thank you for your feedback. It's very important to us. We appreciate your time and we are glad that you enjoyed everything at Comfort Inn Manhattan Midtown West.
by A verified traveler
Posted 12 Nov 2024
It was fine. Clean and way quiter than I expected. Breakfast area is super tight. Front desk staff was very friendly.
Comment from Hotel Management
16 Nov 2024 by Fatima, Hotel Management
Thank you for your feedback it's very important to us, we are glad that you enjoyed your stay at our Comfort Inn Midtown West.
