Ratings based on 548 Verified Reviews

3.2 out of 5
54% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 13 Jan 2025
Not the greatest.cleanliness in bathroom between shower nd sink with 2” gap lots of mold old toothbrush’s. Towel had what looked like dried snot. Totally lack of soap in kitchen and especially shower our sheet had stains.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2025
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2025
5 out of 5
by A verified traveler

Posted 4 Jan 2025
Very clean, very comfortable, worked great for connecting with the airport.
4 out of 5
by A verified traveler

Posted 28 Nov 2024
Das Zimmer war gross und sehr sauber. Die ganze Einrichtung war neu. Die Nacht war nicht sehr ruhig. Um 2 Uhr morgens konnte man noch Fernseher hören. Wir sind diesbezüglich sehr empfindlich. Eine kleine Flasche Wasser im Kühlschrank wäre perfekt gewesen, der Getränkeautomat hatte nur Süssgetränke. Der Shuttletransport vom und zum Airport hat gut geklappt, auch um 5 Uhr morgens.
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Easy access to the airport and Auckland center
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Clean, friendly and helpful staff
3 out of 5
by A verified traveler

Posted 4 Nov 2024
It was good for sleeping the night but the room stank like a wet dog. I think animals had been there at some point because we had to spray that room thoroughly, just to get to sleep.
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Reception was helpful and friendly. Price was reasonable. Good service by housekeepers always giving good service when asked for something eg towels shampoo etc. Did have a few things missing cutlery plates blankets which i asked housekeeping and gave.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Good service. Would come here again no issues. Kind staff and good communication.