Ratings based on 968 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 8 Nov 2024
Location
Comment from Hotel Management
9 Nov 2024 by Sascha, Hotel Management
Thank you for taking the time to leave your review. We hope to welcome you back again soon. Kind regards, The Sebel Mandurah
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Nice hotel that was perfect for us passing through Mandurah. Free parking nearby (unsecured, public car park). Gym is on the smaller side if youre looking for a more serious workout but perfect for travellers.
Comment from Hotel Management
30 Oct 2024 by Gardenia - Front office manager, Hotel Management
Hello Mike, Thank you for choosing to stay with us. We look forward to seeing you again soon
4 out of 5
by A verified traveler

Posted 16 Oct 2024
Didn't like the public non covered parking
Comment from Hotel Management
19 Oct 2024 by Gardenia - Front Office Manager, Hotel Management
Hello Michael, Thank your for your valued feedback. We apologise the carpark did not meet you expectations and we have noted this as we continue to improve our services. Thank you for choosing to stay with us
5 out of 5
by A verified traveler

Posted 9 Oct 2024
The front desk lady was beyond amazing
Comment from Hotel Management
19 Oct 2024 by Gardenia - Front Office Manager, Hotel Management
Hello, Thank you for your wonderful feedback of the service you received from our team. I will be sure to share this review with her and she will be greatly encouraged. Thank you choosing to stay with us!Kind regards
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Gardenia - Front office manager, Hotel Management
Hi Kathleen, Thank you for kind review score, we look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Perfect stay - very quiet but still close to everything
Comment from Hotel Management
21 Sep 2024 by Sebel Mandurah, Hotel Management
Hi Lea,Thank you for taking the time to write. We are happy to hear that you enjoyed your stay.Kind RegardsSebel Mandurah
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Great location clean and spacious room. Nice big balcony with great views.
Comment from Hotel Management
15 Sep 2024 by Sebel Mandurah, Hotel Management
Hi Joyce,Thank you for taking the time to write, we are delighted that you enjoyed your stay.RegardsSebel Mandurah
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Great location
Comment from Hotel Management
10 Sep 2024 by Sebel Mandurah, Hotel Management
Hi Kathy,Thank you for your post. We are delighted that you enjoyed the location of the hotel.RegardsSebel Mandurah
5 out of 5
by A verified traveler

Posted 8 Sep 2024
The location and this hotel was absolutely beautiful.
Comment from Hotel Management
8 Sep 2024 by Sebel Mandurah, Hotel Management
Hi Teresa,Thank you for your lovely feedback, we are glad to hear you enjoyed your stay.
5 out of 5
by A verified traveler

Posted 19 Aug 2024 on Wotif
Loved it, will be back
Comment from Hotel Management
20 Aug 2024 by Gardenia - Front office manager, Hotel Management
Hello Sam, Thank you for taking the time to leave your valued review. We look forward to welcoming you back soon