Ratings based on 820 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Very nice hotel and good price rating for what it offers.
by A verified traveler
Posted 29 Nov 2024
Very nice great service
by A verified traveler
Posted 27 Nov 2024
Cleanest hotel with a very friendly staff. Easy when shopping Jmall
by A verified traveler
Posted 18 Nov 2024
Great breakfast
Comment from Hotel Management
25 Nov 2024 by TOYOKO INN CEBU, Hotel Management
Greetings from Toyoko Inn Cebu!Thank you so much for your thorough and thoughtful review! We truly appreciate for taking time to share your feedback. It’s wonderful to hear that you had a memorable stay with us. We’re always looking to improve and appreciate your constructive comments on [mention the area that needs improvement, e.g., "our breakfast offerings," "the check-in process," or "room amenities"].Please rest assured that we are taking your feedback seriously and will work on enhancing these areas to ensure a better experience for all our guests. Your review helps us improve, and we hope to have the opportunity to welcome you again in the future.
by A verified traveler
Posted 16 Nov 2024
Found bugs in the room, looked like roaches. Got moved to another room but found bugs in the bathroom. Left immediately and found another hotel.
Comment from Hotel Management
25 Nov 2024 by TOYOKO INN CEBU, Hotel Management
Greetings from Toyoko Inn Cebu!Thank you for your review and for bringing your concerns to our attention. We sincerely apologize for the inconvenience you encountered during your stay。 We completely understand how this impacted your experience, and we are very sorry for any inconvenience caused.We appreciate your feedback, and please rest assured that we are already addressing these issues with the relevant departments to ensure they are resolved.
by A verified traveler
Posted 11 Nov 2024
Good value for money - good location. Staff very friendly.
Comment from Hotel Management
11 Nov 2024 by Toyoko Inn Cebu, Hotel Management
Dear valued guest, Thank you for reaching out and providing us with valuable feedback. We are happy to hear that you enjoyed your stay with us. We’d love to hear from you again, see you very soon! Best Regards
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Toyoko Inn Cebu, Hotel Management
Dear valued guest, Thank you for reaching out and providing us with valuable feedback. We are happy to hear that you enjoyed your stay with us. We’d love to hear from you again, see you very soon! Best Regards
by A verified traveler
Posted 23 Oct 2024
I enjoyed my stay here at the Toyoko Inn. They have good breakfast in the morning and the front desk employee are very friendly. I would stay here again.
Comment from Hotel Management
8 Nov 2024 by Toyoko Inn Cebu, Hotel Management
Dear valued guest, Thank you for reaching out and providing us with valuable feedback. We are happy to hear that you enjoyed your stay with us. We’d love to hear from you again, see you very soon! Best regards,
by A verified traveler
Posted 18 Oct 2024
The hotel is nice, will stay again be a lot better once mall is open
Comment from Hotel Management
8 Nov 2024 by Toyoko Inn Cebu, Hotel Management
Dear valued guest, Thank you for reaching out and providing us with valuable feedback. We are happy to hear that you enjoyed your stay with us. We’d love to hear from you again, see you very soon! Best regards,
