Ratings based on 1 Verified Reviews
1.0 Room cleanliness
5.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
최악
Posted 21 Jan 2020 on Hotels직원분들은 친절했지만 화장실 진짜 토나오고 바닥 밟기도 싫어서 비닐봉지 깔고 다님ㅠㅠ 0.5박이라서 참은 거지 그 이상은 진짜 절대 못 자겠음. 체크아웃 하기 전 손가락 두개만한 바퀴벌레 봄. 아직도 생각하면 소름돋고 공포스러움ㅠㅠㅜㅜ 진짜 제발 가지마시길ㅠㅠㅡ
Comment from Hotel Management
24 Jan 2020 by Yuki, Hotel Management
Dearest Yunjong,
Thank you for sharing with us your feedback during your stay. We appreciate your kind words about our friendly staff. However, we are saddened to hear about your unfortunate experience and we would like to apologize.
We have immediately assembled our maintenance team the same day we read your review to address your concern.
We hope the improvements and immediate response from our team will make our future guests' stay better. We hope to welcome you again soon with a better home in Cebu City.
Warmest Regards,
Miyuki
