Ratings based on 32 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Shiv, Hotel Management
Hi Jade,Thank you for sharing your feedback with us. We’re truly sorry to hear that your stay did not meet your expectations. We strive to provide each guest with a comfortable and enjoyable experience, and it’s disappointing to know that we fell short during your visit.Please know that your feedback is important to us, and we’d like to understand more about what went wrong. If you could provide additional details about your experience, it would help us address any issues and make improvements. Warm regards,
by A verified traveler
Posted 7 Nov 2024
👍
Comment from Hotel Management
7 Nov 2024 by Shiv, Hotel Management
Dear Jenny,Thank you so much for taking the time to review your stay with us. We are delighted to learn that we were able to meet your expectations. We look forward to welcoming you again on your next visit to Mandan.Warm regards
by A verified traveler
Posted 25 Oct 2024
The upgrades to the property in the last year made the stay very comfortable. It was a much needed overhaul.
Comment from Hotel Management
26 Oct 2024 by Shiv, Hotel Management
Hello Diane,Thank you so much for your wonderful review! We’re thrilled to hear that the recent upgrades made your stay comfortable and enjoyable. Our team put a lot of thought into enhancing the property, and it’s incredibly rewarding to know it made a difference for you.We can’t wait to welcome you back again soon and provide you with an even better experience each time. Thank you once again for choosing to stay with us!Warm regards,
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Shiv, Hotel Management
Hi Timothy,Thank you so much for taking the time to leave us a 4-star rating! We're glad you had a positive experience, and we truly appreciate your support. We’re always striving to provide the best service possible, so if there’s anything we can do to make your next visit even better, please let us know.Looking forward to welcoming you back soon!Best regards,Shiv Patel
by A verified traveler
Posted 20 Oct 2024
Construction
Comment from Hotel Management
21 Oct 2024 by Shiv Patel, General Manager, Hotel Management
Hi Sunshine,Thank you so much for your thoughtful review and for choosing to stay with us! We’re excited to share that we’ve completed our renovations and construction in the rooms and common areas, all aimed at enhancing your experience. We can’t wait for you to see the improvements on your next visit!Warm regards,
by A verified traveler
Posted 17 Oct 2024
This site will be excellent once the remodel is complete
Comment from Hotel Management
18 Oct 2024 by Shiv Patel, General Manager, Hotel Management
Dear Anna,Thank you so much for choosing to stay with us! We truly appreciate your business and support.I wanted to reassure you that our hotel is divided into two separate wings, so the renovations should not have caused you any inconvenience during your stay. We are on track to complete the renovations by the end of October, and we’re excited for you to experience the improvements on your next visit.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Shiv, Hotel Management
Dear Sean,Thank you for taking the time to leave us a review. We truly value your feedback, as it helps us improve the experience we offer to all our guests. We're sorry to hear that your stay wasn't as perfect as we'd hoped to provide.If there's anything specific we could have done better, please don't hesitate to share. We would love the opportunity to address your concerns and ensure your next stay exceeds your expectations.Warm regards,Shiv Patel
by A verified traveler
Posted 6 Oct 2024
Front desk staff was superior. Room cleanliness was exceptional
Comment from Hotel Management
7 Oct 2024 by Shiv Patel, General Manager, Hotel Management
Hi Steve,Thank you so much for taking the time to leave a review! We truly appreciate your business and your feedback.As a team, we’re thrilled to hear that our efforts are making a difference for our guests. Providing a clean room and exceptional customer service is our top priority, and it’s wonderful to know that you enjoyed your stay at our newly renovated hotel.Don’t forget to check out our bar and café during your next visit—we’d love to have you back!
by A verified traveler
Posted 4 Oct 2024
This place was a pleasant surprise. When I walked into the barebones lobby, I was a little under whelmed. But the staff was great and the room was very clean. It was convenient for where we wanted to go with easy interstate access
Comment from Hotel Management
4 Oct 2024 by Shiv Patel, General Manager, Hotel Management
Dear LaVay,Thank you so much for your business! We truly appreciate your support and are delighted to have you with us.I’m pleased to let you know that our lobby and breakfast area are fully furnished and ready to welcome you. We’ve created a cozy atmosphere that we think you’ll really enjoy!Our location right off the highway is incredibly convenient, and having a bar and café attached to the hotel makes it truly a one-stop shop for all your needs. Whether you're looking to relax after a long day or grab a quick bite, everything is right at your fingertips.We look forward to seeing you soon!
by A verified traveler
Posted 3 Oct 2024
Would stay there again
Comment from Hotel Management
4 Oct 2024 by Shiv Patel, General Manager, Hotel Management
Dear Ron,Thank you so much for your business! We truly value our repeat guests, and it’s always a pleasure to have you with us.We want you to know that we pay close attention to your needs and preferences to ensure your stay is as comfortable as possible. Your loyalty means a lot to us, and we’re committed to making each visit special.Looking forward to welcoming you back soon!
