Ratings based on 45 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Australia
Good position and reasonable price
Posted 3 Mar 2018Right in the gold leaf making district.Roof top garden for reasonable breakfast, free cocktail at 6.30 pm and a free puppet show at 8.30pm.
Comment from Hotel Management
28 Jan 2019 by Ms.Khaing, Hotel Management
Dear Valued Guest
Thank you for taking to leave such detailed feedback following your stay with us. We are looking forward welcome you back soon.
by Yaacov
Very poor.
Posted 19 Apr 2017 on HotelsThe room was very noisy, there was an engine that work all night .the bathroom was not cleen .
The promis a brackfast bit when we enter the dirty room that should be the place serving good very thing was like a mass .we approach to the diner room to eat something before flight at 6:30 am but nothing left so we left the hotel without breakfast. We ask the redaction to help us to control the air condition, but nobody came.
Last word- don't go to this hotel.
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Dear Valued Guest Thank you for taking to leave such detailed feedback following your stay with us.We are looking forward welcome you back soon. Best Regards Ms.Khaing Front Office Manager
by Patrick
Posted 22 Mar 2017 on Hotels
It is OK . However it needs some improvement in the bathroom
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Dear Valued Guest Thank you for taking to leave such detailed feedback following your stay with us.We are looking forward welcome you back soon. Best Regards Ms.Khaing Front Office Manager
by Mojca
Posted 3 Mar 2017 on Hotels
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Thank You for stayed at Yuan Sheng Hotel Mandalay Myanmar.
Best Regards
Khaing
by A verified traveler
Shady, false advertising, go elsewhere.
Posted 26 Feb 2017 on HotelsCertainly the worst hotel I've been to in all of Myanmar and possibly in the world. It's unfortunate because the building itself has potential if it was managed better and wasn't so dirty. For 2 nights I did not have hot water, yet they kept saying I would get it soon, they were fixing the problem, or that they checked while I was out and it was fine, and then they spent hours in my room pretending to fix the problem. By midnight I had enough and got upset, and then finally one of the desk people admitted that the water heater sits on the roof and doesn't make it down to the first or second floors. The hotel is only for floors, so basically 50% of the hotel is not getting hot water. Although I was staying at Mandalay longer, I decided just to move hotels. When I tried to leave, they told me that I didn't pay and held onto my credit card to charge me again, even though hotels.com always takes the fee up front. I showed them my receipt from hotels.com, and still they insisted to charge my card until I mentioned getting the police involved. If you get tempted by the cheap prices and decide to stay here anyway, DO NOT use cash because you will have no way to remedy the fraud. Also check/photograph the contents of your mini bar as I am not the only one having problems with the front desk. It was always with the woman in the morning who manages the reception during checkout causing the problems. She is dishonest, disorganized, and has poor customer service skills.
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Dear Valued Guest Thank you for taking to leave such detailed feedback following your stay with us.We are looking forward welcome you back soon. Best Regards Ms.Khaing Front Office Manager
by A verified traveler
Posted 13 Feb 2017 on Orbitz
Nice terrace for breakfast...but bathroom shower did not drain and the sheets were stained. Eager to help staff. But probably better options in town
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Dear Valued Guest Thank you for taking to leave such detailed feedback following your stay with us.We are looking forward welcome you back soon. Best Regards Ms.Khaing Front Office Manager
by A verified traveler
Budget Hotel
Posted 7 Feb 2017 on HotelsStay was okay.
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Thank you for your stayed at Yuan Sheng Hotel,Mandalay. Myanmar.
Best Regards
Khaing
Recommended
for Everyoneby A verified traveler
Ideal location, brilliantly helpful staff
Posted 2 Feb 2017
Pros: Kind, helpful staff, great breakfasts, good bikes
Location: Chinatown very nearby.
We enjoyed our stay at this hotel. The staff were brilliantly helpful with advice on trips; bikes were free to use, which was great for us. The breakfasts were the best we've had in Myanmar and we were very comfortable. We would definitely stay here again if in Mandalay.
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Dear Valued Guest Thank you for taking to leave such detailed feedback following your stay with us.We are looking forward welcome you back soon. Best Regards Ms.Khaing Front Office Manager
by Terry
Not the best...dirty
Posted 31 Jan 2017 on HotelsRoom old and dirty. Internet poor and buffet empty.
Book if no other choice but have no expectations.
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Dear Valued Guest Thank you for taking to leave such detailed feedback following your stay with us.We are looking forward welcome you back soon. Best Regards Ms.Khaing Front Office Manager
by A verified traveler
Not worth it
Posted 15 Jan 2017 on HotelsWe got what we paid for. Credit to staff but hotels.com advertised it as "secret deal - 75% off". No way was the accommodation even worth what we paid - supposedly 25% rack rate.
Comment from Hotel Management
5 Mar 2019 by Ms.Khaing, Hotel Management
Dear Valued Guest Thank you for taking to leave such detailed feedback following your stay with us.We are looking forward welcome you back soon. Best Regards Ms.Khaing Front Office Manager
