Ratings based on 94 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2019 on Hotels
Great location, very helpful staff, nice pool. Watch out for insect bites at pool , surrounded by trees
by A verified traveler
Can't imagine a better hotel in Mandalay
Posted 2 Jun 2019 on HotelsIt's already been said that this hotel is an absolute oasis and that is exactly what it is, which is exactly what you will need in Mandalay. Staff and hotel are perfect.
by A verified traveler from Adelaide, au
Posted 23 Dec 2018
Great central location with the bonus of beautiful gardens.
by A verified traveler
Posted 20 Dec 2018 on Hotels
by A verified traveler
Posted 29 Jun 2018 on Hotels
Recommended
for Getaway With Friendsby A verified traveler
City Oasis.
Posted 28 Feb 2018 on Hotels On the main street my heart sank when the taxi slowed and I saw the sign next to a derilict building, but he drove through an arch and down a bit of a lane opening into a tropical oasis! In the middle of the city it was definately unexpected.
The hotel is of an age but the rooms especially are renovated to a very high standard. The restaurant serves very tasty and high quality food and the staff as always in Asia are excellent.
I was very pleased we did not have to go hunting for restaurants outside as there did not appear to be many.
We only stayed one night but it was a positive and enjoyable experience and if I were to return to Mandalay I would stay again.
Recommended
for Personal Eventby A verified traveler
Fail in hospitality
Posted 28 Jan 2018 on HotelsHospitality, zero. Staff are not proficient in english. No matter how clean or how centralise the hotel can be, poor hospitality bring the whole image of the hotel down.
i was unfortunate to be sick during my trip in Mandalay. The staff can hardly understand me. Can you imagine you are very sick and trying get people understand you.
As i was so sick that I have no appetite, i wanted to order porridge which I know is not on the menu. I asked if this can be done, and was told that it can be. By dinner I called for room service and I was told that it cannot be done. And what was agreed earlier was a suggestion of steam rice and soup. And the person over the phone laughed and said 'we don't do italian rice'. Anyway i totally have no energy and i gave in to soup and steam rice in order to stay alive overseas. Honestly with the soup, the rice was still hard to swallow.
Recommended
for Getaway With Friendsby A verified traveler
Great Pool Area
Posted 13 Jan 2018 on HotelsIt's hard to decide what you should consider a nice hotel when staying in a place like Mandalay in a country like Myanmar. The room was small, but nice. It was clean, the bathroom was modern and the bed was comfortable. The curtains needed to stay closed on the windows in my room, due to the building next door. The kettle was old, but there was one. I'd recommend it. I lowered the service rating only because they didn't speak enough English to make every request easy.
by Felix
Has seen better days
Posted 8 Jan 2018 on HotelsThe staff are very nice and try their best, but the hotel is old, the rooms and bathroom were quite smelly. We booked a car through the hotel and the car was really old and dirty. We specifically asked for seat belts and there was only one. I wouldn't recommend this hotel, however no shadow falls on the staff, they are friendly, but the hotel is old and quite run down.
by Lee
Lovely hotel in a central location
Posted 25 Dec 2017 on HotelsGreat service team that made us feel welcome throughout our stay with their warm hospitality
