Ratings based on 22 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jan 2020
The first day when we check in to this property, the lobby air con is not working even during our stay in this property. This property staffs working there are very helpful and friendly. They will try their very much to assist you. At this property, it is also very easy to access where ever you want to go. Even if you do not know where to go, the helpful and friendly staffs in this property can help you.
Comment from Hotel Management
3 Feb 2020 by win, Hotel Management
Dears'
Greetings from Hotel Queen Mandalay
Thanks for your review .
We appreciate that you like our service.
We will fix it and check it for air con in lobby.
Thanks
by A verified traveler
Posted 31 Jul 2019
Good location. Staff was very kind and helpful. Very nice bed. Superb breakfast and dinner served at the rooftop restaurant. Shower did not function properly, however. That’s my one complaint.
Comment from Hotel Management
19 Aug 2019 by Ko Min, Hotel Management
Thank you for your staying with us and we would check again our weakness .We were looking forward to seeing you again.
Hotel Queen Management
by A verified traveler
Posted 9 May 2019
An Amazing hotel I have ever seen. Staffs are so polite, and the services are awesome.
by A verified traveler
Posted 22 Feb 2019
hotel being extended so our windows were covered up.No outside space.Inside was dark. Only one lift.wifi password changed every day awkward when contacting abroad.Room phones did not work due to building work.Staff were helpful not many spoke English.Food good and reasonably priced. If the extention hhas some outside space and a pool I would visit again
Comment from Hotel Management
26 Feb 2019 by Banyar, Hotel Management
Thank you so much for the review. This means a lot to us.
by A verified traveler
Posted 22 Feb 2019
by A verified traveler
Posted 8 Feb 2019 on Hotels
Comment from Hotel Management
8 Feb 2019 by Banyar, Hotel Management
Thank you so much for the review and that means a lot to
us.
by A verified traveler from Indiana
Posted 12 Dec 2018
Great hotel for this price range. Staff is super pleasant and professional. Rooms were very nice with nice views. Breakfast buffet was amazing.
Comment from Hotel Management
13 Dec 2018 by Hotel Queen Mandalay, Hotel Management
Thank you for the review and we appreciate it. We will try our best to serve you and hope to see you again.
by A verified traveler
Posted 30 Nov 2018
Comment from Hotel Management
30 Nov 2018 by Hotel Queen, Hotel Management
Thank you for your review and hope to see you again. Really appreciate it.
Recommended
for Everyoneby A verified traveler
very good
Posted 14 Mar 2018wonderful staff. great restaurant. clean lobby. clean room. perfect location for walking to sites.
Comment from Hotel Management
21 Mar 2018 by Ohnmar Khin, Hotel Management
Thanks for your staying with us and your feedback.If you have a chance ,we would like to serve you with the best.
Thanks and best regards,
Hotel Queen Management
by A verified traveler
Posted 16 Dec 2016 on Hotels
Comment from Hotel Management
5 Dec 2018 by Hotel Queen, Hotel Management
Thank you for the review and we appreciate that.