Ratings based on 38 Verified Reviews

3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Thailand

Posted 17 Oct 2019
A very nice hotel with excellent staff and a very good breakfast as part of the room cost. I stayed for two nights and will definitely book this hotel again when I return to Mandalay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Darwin

Nice Hotel

Posted 2 Mar 2018
Pros: Big bath, Friendly staff
Cons: Food
Location: location is a bit out of the way, need taxi to go to restaurants
Nice hotel for the money, carpets in hallways need replacing, hotel staff very friendly and helpful but hotel not near anything like restaurants, food in hotel hit and miss, Asian food good and they should just stick to that, why have club sandwich on menu when all you get is a cheese sandwich(what happened to the chicken, ham, bacon, egg?) even the ham and cheese sandwich only had Cheese, no ham? 3 attempts at making pizza, just take it off the menu, had family room which was nice and big and had big bath.
Comment from Hotel Management
5 Mar 2018 by Khaing Zin Thant., Hotel Management
Mingalarbar, Dear our valuable guest, Warmest greeting from the Hotel Iceland. Thank you very much for your review. You can ask about Mandalay and we are already to help you. Thanks again and hopefully meet you at Hotel Iceland. With kinds & regards, Khiang Zin Thant(Ms;) Sales & Marketing. Hotel Iceland. Mandalay Myanmar.
1 out of 5
by A verified traveler

Horrible noisey location, restaurant not open

Posted 25 Feb 2018 on Hotels
This hotel is on a street with constant a roar of traffic. The building has no soundproofing. We asked for a quieter room and were told there was nothing else. Reception told us the restaurant was open until 10pm. When we went at 7:00 they were packing up and told us it was closed. There is not much close by. There are many better hotels in the city in the same price range.
Comment from Hotel Management
5 Mar 2018 by Khaing Zin Thant, Hotel Management
Mingalarbar, Dear our valuable guest, Warmest greeting from the Hotel Iclenad. Thank you for your review. We are very sorry for your inconvenient.On that day we have ordered and we closed the restaurant.But we are forgotten to give information to the reception. We are very sorry again . At the next time , you feel like as the king in our hotel . We are very sorry again. With kinds & regards, Khaing Zin Thant(Ms;) Sales & Marketing Hotel Iceland. Mandalay Myanmar.
5 out of 5
by Chi-Min

highly recommended

Posted 30 Dec 2017 on Hotels
Staff could not be more friendly and helpful. Asia food in the restaurant is excellent (my wife is a food specialist) but western food like Pizza is not their forte but adequate. The only let down was the air-condition unit which broke down during our stay.
Comment from Hotel Management
3 Jan 2018
Mingalarbar, Dear our valuable guest, Warmest greeting from the Hotel Iceland. Thank you very much for your review. We are very sorry for your inconvenient.For your next time to our hotel, you can feel like as a king at our hotel. . You can ask everything about Mandalay and what to know and what do you want to do for anytime. We can arrange everything what you want and always ready to help you. Thanks again and hopefully meet you again at hotel Iceland. With kinds & regards, Khaing Zin Thant (Ms;) Sales & Marketing. Hotel Iceland.
5 out of 5
by Ann

Posted 28 Nov 2017 on Hotels
It was just one night after my tour of Myanmar before flying home, and filled all my needs.
Comment from Hotel Management
3 Jan 2018
Mingalarbar, Dear our valued guest, Warmest greeting from the Hotel Iceland. Thank you for your review. You can ask everything about Mandalay and what to know and what do you want to do for anytime. We can arrange everything what you want and always ready to help you. Thanks again and hopefully meet you again at hotel Iceland. With kinds and regards, Khaing Zin Than(Ms;) Sales and Marketing. Hotel Iceland.
3 out of 5
by A verified traveler

Average stay but good for a night

Posted 4 Oct 2017 on Hotels
Overall the hotel was average - the service was however good. The only problem was the room we stayed in must have been close to a generator or water pump so was making loud humming noises every 15 minutes. Would advice staying towards the front of the building. Although some of those rooms do not have any natural light as windows are blocked by the building next to the hotel. Unfortunately the hotel is not near any good restaurants either.
5 out of 5
by Ali

Value for money n service excell by.

Posted 2 Sep 2017 on Hotels
The location is ideal as it's in the city n it's really value for the price I pay.strongly recommended for traveller stay in Mandalay for tour as the time spent in the hotel is Kiat for sleeping , shower n breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel, could be better location

Posted 28 Aug 2017
Good hotel, located in a quiet, local area, some restaurants around. We got a good deal on Expedia so the room was about £9 a night, which was definitely worth it. The staff are lovely, breakfast is really good, hot water is on and off and there were a fair few power cuts but what can you do about that! Reccomend this hotel.
3 out of 5
by A verified traveler from Australia

Not a good location

Posted 13 Jun 2017
Pros: AC, tea and coffee machine
Cons: As above. Hot breakfast
Staff were friendly but are not very knowledgeable about what services tourists need. Tried to find a place to purchase air tickets and money changers but they didn't have any idea. Language can be a barrier. No food areas around. Very dusty and noisy street. Typical breakfast where items that have been cooked are not kept warm so consequently are cold. Egg station does provide fresh cooked eggs. Westerners like their food to be hot. We did have to leave early for home due to illness. Hotel was clean and AC worked fine. If you if to stay in Mandalay, I would suggest a hotel in a better location but this hotel is very cheap to stay at.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Nice hotel in a lively part of town

Posted 7 May 2017
We had one night here as we were catching a flight the following morning. It was perfect. The hotel arranged for a taxi and the buffet breakfast was tasty. The room was clean and comfortable.