Ratings based on 11 Verified Reviews

4.5 out of 5
86% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Mar 2019 on Hotels
Comment from Hotel Management
12 Mar 2019 by Hotel Duo Swan, Hotel Management
Dear Sir/Madam Mingalarbar! Warmly Greetings from Hotel Duo Swan, Mandalay. Thank you so much for your reviews. Have a Great Day! Thanks & Best Regards Hotel Duo Swan Team
4 out of 5
by A verified traveler

Posted 6 Mar 2019
Liked the staffs & amnities but street is unpaved & dusty.
Comment from Hotel Management
7 Mar 2019 by Hotel Duo Swan, Hotel Management
Dear Sir/Madam Mingalarbar! Warmly Greetings from Hotel Duo Swan, Mandalay. Thanks for your Review & we are very sorry for your inconvenience. Have a Great Day. Best Regards Hotel Duo Swan Team
5 out of 5
by A verified traveler

Posted 22 Feb 2019 on Hotels
Comment from Hotel Management
27 Feb 2019 by Hotel Duo Swan, Hotel Management
Dear Sir/Madam Mingalarbar! Warmly Greetings from Hotel Duo Swan, Mandalay. Thanks for your reviews. Thanks & Best Regards Hotel Duo Swan Team
4 out of 5
by A verified traveler

Posted 21 Feb 2019
A simple and clean small hotel. The staff is helpful and polite.
Comment from Hotel Management
22 Feb 2019 by Hotel Duo Swan Team, Hotel Management
Dear Sir/Madam Mingalarbar! Warmly Greetings from Hotel Duo Swan, Mandalay. Thank you so much for your review. Have a Great Day. Best Regards Hotel Duo Swan Team
5 out of 5
by A verified traveler

Friendly staff.

Posted 21 Aug 2018 on Hotels
Clean modern hotel, great staff. Sometimes they couldn't understand me, but then they would call in someone who could speak better English. I stay here four days, took a trip the staff helped organize and then returned to this hotel till I left Mandalay. I started walking around the area. Stores and restaurants were close so I could avoid the healthy taxi prices when I was hungry. The road is torn up in front of the hotel but I feel sure it will be reapaired eventually. Try the shaved ice cream around the corner from the hotel. The staff welcomed me back after my side trip to Bagan and Inle Lake, with a hand drawn welcome back sign in the lobby. It was so nice. Great breakfast. The bathroom has new fixtures but there is no shower curtain and the floor and toilet can be wet for a while. There are rubber shoes to wear until the floor dries. I did not learn how to get hot water for my shower and it just didn't remain enough of a problem for me to ask at the front desk about it. This is a great hotel for the money.
Comment from Hotel Management
29 Aug 2018 by Ms Shwe Yi , Ms Nuam , Ms Hnin, Hotel Management
Thank you so much for your review. Hotel Duo Swan is offer you, a good things. The road to complete repaired in front of the Hotel. Your recommend reaching out to the hotel directly. Hotel Duo Swan is made yourself at home. Have a good day. We can see you again.
5 out of 5
by A verified traveler

Modern and friendly

Posted 21 Aug 2018 on Hotels
Clean modern hotel. Great view from my window of pastel colored buildings and houses in Mandalay. Breakfast was varied and my eggs were always just as I like them. The staff were extra special, friendly and helpful. Helped me take a trip to Lake Inle and Bagan. When I came back Schwe ye had made a great welcoming sign in colorful chalks just for me. I loved it. There are stores and restaurants near. Check out the shaved ice shop right around the corner. I've never had anything like it. I stayed here four days. It was a great home base.
Comment from Hotel Management
23 Aug 2018 by Ms.Shwe Yi , Ms.Nuam , Ms.Hnin , Hotel Management
Dear Ms.Linda , We are very happy and glad to hear that . Really , thank you so much for your honest review . We hope that you'll visit in Mandalay again. Hotel Duo Swan is always at your home . And then we'll never forget your phrase " Never too old " . With warm regards , Front Desk Department
5 out of 5
by A verified traveler

Comfortable, modern

Posted 21 Aug 2018 on Hotels
I enjoyed my stay here very much. The staff helped me book trips to Bagan and Lake Inle. The room was just fine. Breakfast was perfect. Staff were helpful, funny, and friendly. The only problem with my room was I never learned how to get a hot shower. There was probably a simple way to turn the temperature up but I didn't ask. After a few days of high taxi costs to find a restaurant I just walked until I found one. I felt very safe. The hotel is modern but the road outside is pretty bad and can be quite muddy after a rain. Still it was manageable. Loved Mandalay. Especially the view from the breakfast room. The view out my window looked like a painting and I could see the monks walking.
Comment from Hotel Management
23 Aug 2018 by Ms.Shwe Yi (Gold Liquid)Ms.Nuam & Ms.Hnin (Snow), Hotel Management
Dear Ms.Linda , Firstly, Thank a lot for your lovely review . We'll try to prepare outside road and will make sure it doesn't happen again.We are so satisfied to hear that you loved our Mandalay City.We want to see you again. We will always miss you. With love, Front Office Department
3 out of 5
by A verified traveler

Posted 21 Feb 2019
L'accueil très bien, des hôtesses sympas. Le matin, personne à la pépa du petit dej avant 8 heures.
Comment from Hotel Management
22 Feb 2019 by Hotel Duo Swan Team, Hotel Management
Dear Sir/Madam Mingalarbar! Warmly Greetings from Hotel Duo Swan, Mandalay. Thank you so much for your review. We are very sorry for our inconvenience. Have a Great Day! Best Regards Hotel Duo Swan Team
5 out of 5
by A verified traveler

매우 좋은 가성비최고의 호텔입니다 새로 리모델링해 깨끗하고 조식도 개별 만점 친절한 직원

Posted 20 Jan 2019 on Hotels
Comment from Hotel Management
22 Jan 2019 by Hotel Duo Swan, Hotel Management
Dear Sir/Madam Minggalarbar! Warmly Greetings from Hotel Duo Swan, Mandalay. Thank you so much for your review to our Hotel. Have a Great Day. Best Regards Hotel Duo Swan Team
4 out of 5
by A verified traveler

Posted 12 Jan 2019
The employees are very kind. It was close to downtown but not accessible. Relatively new buildings or narrow (especially the toilet is very tight)
Comment from Hotel Management
13 Jan 2019 by Hotel Duo Swan Team, Hotel Management
Dear Sir/Madam Mingalarbar! Warmly Greetings from Hotel Duo Swan, Mandalay. Thank you so much for your review & sorry for our inconvenience during your staying at our Hotel. Have a Great Day. Hotel Duo Swan Team.
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