Ratings based on 153 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Feb 2020
Comment from Hotel Management
7 Mar 2020 by Bagan King Hotel Team, Hotel Management
Dear our lovely guest, Greetings from Bagan King Hotel, Mandalay! Thank you for letting us your experiences during your stay at our property. We were delighted to receive your kind note. We will share to our team about your feedback. We need your kind support to improve our hotel. Therefore, we really thank you for rating on Expedia. We hope to welcome you back again to our hotel Best Regards, Bagan King Hotel Team
5 out of 5
by A verified traveler from UK 🇬🇧

Posted 16 Feb 2020 on Ebookers
City centre, staff were very welcoming, dining area on top floor with views over the city, very spacious rooms
Comment from Hotel Management
16 Feb 2020 by ko ko naing, Hotel Management
Thank you for your review and please pass this message to your college. Thank and best regards
4 out of 5
by A verified traveler

Posted 8 Feb 2020
Nice staff. Rooms ok and reasonably sized. Noisy in the more expensive rooms overlooking the street in front. A convenience store afew hundred yards away is nice. Some restaurants nearby. Ok breakfast. Little tourist support, but they did arrange for airport pickup. Will stay again.
Comment from Hotel Management
10 Feb 2020 by Bagan King Hotel Team, Hotel Management
Dear our lovely guest, Greetings from Bagan King Hotel, Mandalay! Thank you for taking the time to tell us your experiences during your stay at our property. We are very appreciated for sharing your good feedback. We will try more than now in future to give warmest and best service for all our client. With Kind Regards, Bagan King Hotel Team
4 out of 5
by A verified traveler from San Diego, CA

Posted 2 Feb 2020
I like the ethnic feel. It felt like a real Burmese hotel down to the puppet show at dinner. The decorations were a nice touch. All the rooms looked authentic and as if they were straight out the 15th century. The only thing I didn’t like was no availability of late check out. Most hotels I stay at will least give you till two or three but there’s no budging from the staff on this one. So I basically just packed up my bags and left at 9 o’clock in the morning And explored Mandalay all day and then went to the airport in dire need of a shower. I would definitely recommend this hotel. And if you want to explore Mandalay all day and then leave I would just rent the room for another night if you have the financial ability to do so.
Comment from Hotel Management
4 Feb 2020 by Bagan King Hotel Team, Hotel Management
Dear our valuable client, Warmly greetings from Bagan King Hotel, Mandalay! Thank you for writing good advise for us on Expedia. We well noted for your kind feedback. We need your support to improve our hotel more than now in future. Therefore, thank you very much again for your feedback. We will also work hard to give warmest service for all our client. We hope to welcome you back again to our hotel Best Regards, Behalf of Bagan King Hotel Team
4 out of 5
by A verified traveler

Posted 31 Jan 2020
Very nice and friendly staff. Good location. Free snacks and cocktails between certain hours.
Comment from Hotel Management
31 Jan 2020 by Bagan King Hotel Team, Hotel Management
Dear our lovely client, Greetings from Bagan King Hotel, Mandalay! Thank you for writing review on Expedia.com about our hotel. We were received your kind note and we really appreciated for your good feedback. Thank you also giving the chance to show our hospitality and warmest service. We hope to welcome you back again to our hotel. Kind Regards, Bagan King Hotel Team
3 out of 5
by A verified traveler

Aveage

Posted 30 Jan 2020 on Hotels
People were very nice, but the room was small with a large pillar near the right side of bed, which made moving around challenging. Restaurant staff very nice, but the food was not.
Comment from Hotel Management
31 Jan 2020 by Bagan King Hotel Team, Hotel Management
Dear our valuable client, Greetings from Bagan King Hotel, Mandalay! Thank you for giving the chance to show our hospitality. At the same time, we really sorry for our inconveniences due to the room situation and the food from restaurant. We do deeply apologize for our inconveniences. We will try in next time to fix your issued. Thank you for staying with us. We are looking forward to welcome you back again to our hotel Best Regards, Bagan King Hotel Team
2 out of 5
by A verified traveler

Awful value for money

Posted 6 Jan 2020 on Hotels
they charge as though they were a 5* property but they are actually rubbish. rooms may look big but they are not spacious if you know what I mean. Impossible to work on the desk provided, impossible to sip a cup of tea on the coffee table provided, impossible to open up the luggage well as there is a pillar right in the middle of the room. the bathroom is crap also. staff severely undertrained although quite friendly, but that's common in Myanmar. English spoken quite poorly. Noise 24/7 as the property faces 2 big roads. Breakfast was pathetic. For the money they charge I am surprised they are so highly rated. Incredible really.
Comment from Hotel Management
6 Jan 2020 by Bagan King Hotel Team, Hotel Management
Dear our valued client, Greetings from Bagan King Hotel, Mandalay! Thank you for letting us your experiences during your stay at our hotel. At the same time, we do deeply apologize for our any inconveniences. We regret and very sorry you were unhappy. We will try and fix in future and we will work hard more than now. Thank you for staying with us and everything. Best Regards, Bagan King Hotel Team
5 out of 5
by A verified traveler

Posted 4 Jan 2020 on Hotels
Comment from Hotel Management
4 Jan 2020 by Ko Ko Naing, Hotel Management
Thank You for your review.
5 out of 5
by A verified traveler

Posted 31 Dec 2019
Comment from Hotel Management
31 Dec 2019 by Bagan King Hotel Team, Hotel Management
Dear our valued client, Thank you for rating review on Expedia.com for our property. We were delighted to received your good feedback. We hope to welcome you back again to our hotel. Kind Regards, Bagan King Hotel Team
4 out of 5
by A verified traveler

Posted 30 Dec 2019
The staff were lovely and helpful. Hotel clean, and food nice with a good selection for the size of the hotel. Nice rooftop bar and restaurant. Ms Aye and Mr Arar at reception were happy to help and restaurant staff were lovely as well. Bed was very hard and a lot of light from the street and outside lights made it difficult to sleep but apart from that, great little hotel in the city centre.
Comment from Hotel Management
31 Dec 2019 by Bagan King Hotel Team, Hotel Management
Dear our valued guest, Greetings from Bagan King Hotel, Mandalay! Thank you for sharing your experiences during your stay at our hotel. We really thank you for hearing your good comments and very appreciated it. We will inform to our team about your great feedback. Thank you for staying with us and everything. Kind Regards, Bagan King Hotel Team
Back to Hotel Details Showing Reviews 1 - 10 of 153 Next