Ratings based on 690 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Our toliet was clogged upon arrival, and our tub was clogged as well
Comment from Hotel Management
28 Oct 2024 by jingraham, Hotel Management
Thank you for your valued feedback. I apologize that your tub and toilet were clogged on your arrival. This should never be the case and I will look further into this issue. We hope to see you again in your future travels to Manchester.
by A verified traveler
Posted 25 Oct 2024
I was very disappointed that although they said breakfast was included, we had to leave early in the morning and they did not have “ bag breakfasts”. The other hotels around us did.
Comment from Hotel Management
26 Oct 2024 by -Juliana Allen, Hotel Management
Dear Joyce,Thank you for taking the time to review your stay at the TownePlace Suites in Manchester.Your feedback in regard to breakfast bags has been shared with our leadership team to review to ensure we are meeting our guest standards as well as our standards.We look forward to hosting you again in the near future!
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by jingraham, Hotel Management
Thank you for your valued feedback. I apologize that we did not meet your expectations. Please let us know in more detail how we could have improved your stay.
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Rick, Hotel Management
Thank you so much for sharing your thoughts about your recent stay here at the Towneplace Suites-Manchester-NH. We look forward to seeing you again soon!
by A verified traveler
Posted 19 Sep 2024
The hotel had easy access to shopping and highways, everyone was very friendly and helpful when we had questions. I would recommend it to my friends and family
by A verified traveler from Pawtucket
Posted 19 Sep 2024
Very hospitable staff. Fitness center is clean and convenient. Room is very spacious and bed is comfortable. Easy access to Main Street but still quiet
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
19 Sep 2024 by -Juliana Allen, Hotel Management
Dear Tobi,Thank you for taking the time to review your stay at the TownePlace Suites in Manchester.If you would like to further discuss your stay please reach out to our front desk.We hope you give us another opportunity in the near future.
by A verified traveler
Posted 11 Sep 2024
Door to bedroom broken, repaired but still not good.
closet doors required considerable force to open, then ok
Comment from Hotel Management
11 Sep 2024 by -Juliana Allen, Hotel Management
Dear Donald,Thank you for taking the time to review your stay at the TownePlace Suites in Manchester.Your feedback in regard to the bedroom door has been shared with our engineering leadership team to ensure that this is an isolated incident.My hope is you give us another opportunity in the near future.
by A verified traveler
Posted 8 Sep 2024
I had a great time there amazing staff very kind and helpful . Suite was clean and cozy .
Comment from Hotel Management
8 Sep 2024 by -Juliana Allen, Hotel Management
Dear Nick,Thank you for taking the time to review your stay at the TownePlace Suites in Manchester.Your feedback in regard to our staff and the room has been shared with our team as a celebration of excellent service.We look forward to hosting you again in the near future!
by A verified traveler
Posted 26 Aug 2024
Everyone was great! Place was good...Room was outside where people were smoking so close to our windows. Uncomfortable.
Comment from Hotel Management
26 Aug 2024 by jingraham, Hotel Management
Thank you for your positive review. I apologize for the people outside of your windows. We hope to see you again.
