Ratings based on 922 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 25 Nov 2024
Excellent hotel, nice spa etc
Very clean
by A verified traveler
Posted 24 Nov 2024
Staff attitude was terrible, no room service after 11 pm - no residents bar or anywhere to get a drink with friends after 12.00. Very expensive and no real facilities or service to justify 5 star !
by A verified traveler
Posted 22 Nov 2024
Overall amazing could not fault a single thing during our stay!
Comment from Hotel Management
24 Nov 2024 by Mirela, Hotel Management
Dear Macey,Your words of appreciation have been received with great delight. It is truly rewarding to know that your stay at The Edwardian Manchester was nothing short of 'amazing'. It is our constant endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience. Your feedback serves as a great testament to this effort. Without a doubt, your commendation is what makes us strive harder in delivering excellent service.Do consider visiting us again, we would be more than happy to welcome you back. Warm regards,Mirela RomanReception Manager
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Mirela, Hotel Management
Dear John,Your recent rating has brought us immense joy and we are delighted to know that your stay at The Edwardian Manchester was excellent. It is always heartening to receive such positive feedback from our valued guests like yourself. We strive to provide a comfortable and enjoyable environment for everyone who chooses to stay with us. Your satisfying experience is a testament to our dedicated staff who work tirelessly to ensure our guests have everything they need during their stay. Your acknowledgement of their efforts is much appreciated.At The Edwardian Manchester, we believe in providing an exceptional experience to all our guests. Your feedback gives us the motivation to continue our efforts and strive for perfection.We look forward to hosting you again in the future, and we hope that your next stay will be as pleasant as the previous one.Warm regards,Mirela RomanReception Manager
by A verified traveler from Sauverny
Posted 20 Nov 2024
Practical location. Staff not particularly friendly nor efficient.
Comment from Hotel Management
24 Nov 2024 by Mirela, Hotel Management
Dear Frederik,It's heartening to know that you found our location at The Edwardian Manchester, set in the heart of the city on Peter Street, to be practical for your stay. It is indeed one of our key draws for many of our guests who appreciate the ease of access to various city attractions.However, it is with regret that we note your feedback regarding the hospitality of our staff. Our philosophy has always been to provide our guests with the highest standards of service, and it appears we did not meet that expectation during your visit. We believe that our staff is a reflection of our brand's ethos, and we hold ourselves to a very high standard in this regard. In an ideal setting, our staff would always endeavour to be friendly and efficient, enhancing the overall experience for our guests.Please rest assured that your feedback is highly valued and it is an invaluable tool for us to better understand how we can improve and enhance our guest experience. While I regret any inconvenience caused during your stay, I hope this hasn't deterred you from considering The Edwardian Manchester for your future travel needs.Warm regards,Mirela RomanReception Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Mirela, Hotel Management
Dear James,Your feedback is a delightful read and we are truly heartened by your generous comments. It brings us great joy to know that you had an excellent experience at The Edwardian Manchester.Our team strives to provide unparalleled service to all our guests, and your kind words serve as a testament to our commitment. We take pride in creating a memorable stay for our guests, and it's wonderful to see we were able to meet your expectations.We look forward to having the opportunity to host you again in the future, for what we hope will be another enjoyable stay. Warm regards,Mirela RomanReception Manager
by A verified traveler
Posted 18 Nov 2024
Great facilities, really enjoyable!
Comment from Hotel Management
24 Nov 2024 by Mirela, Hotel Management
Dear Evie,Your kind words have given us immense pleasure and satisfaction. It is always a delight to hear from our guests who have had an enjoyable experience at our hotel.The Edwardian Manchester prides itself on offering a wide range of facilities to cater to our guests' various needs. Our event spaces, capable of hosting an array of events from intimate meetings to grand weddings, are indeed one of the highlights of our hotel. We're thrilled to know that you found them great.We are sincerely grateful for your feedback and are looking forward to welcoming you back in the future for more memorable experiences. Warm regards,Mirela RomanReception Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Mirela, Hotel Management
Dear Andrea,Your recent rating of your experience at The Edwardian Manchester has been received with a great deal of interest.In the hospitality industry, the essence of our business is to provide memorable experiences, and your rating informs us that your visit to our hotel was of an average nature. This feedback is invaluable to us, as it allows us to reflect on the areas where we can improve to exceed our guests’ expectations.As a hotel, our philosophy has always been to deliver a high level of service and to ensure that every guest has a remarkably unique experience. We endeavour to maintain the highest standards to make each stay comfortable and enjoyable. Your feedback will provide us with an opportunity to understand where our guests feel we can enhance their experience. Although I am unable to delve into the specifics of any issues without more detail, I can assure you that guest satisfaction is a top priority for us.We sincerely hope that despite your average rating of our hotel, you would consider giving us the opportunity to serve you again. We believe we can create a more satisfying and enjoyable experience for you on your next visit.Warm regards,Mirela RomanReception Manager
by A verified traveler
Posted 15 Nov 2024
Great 5* hotel with all the amenities you need. Lovely gym & spa space.
Comment from Hotel Management
19 Nov 2024 by Mirela, Hotel Management
Dear Bayazid,Your positive review of The Edwardian Manchester is greatly appreciated. It is heartening to note your approval of our 5-star facilities and services, especially the gym and spa.Our modern gym is indeed a state-of-the-art facility, particularly enjoyed by those who value an invigorating workout. Adjacent to the swimming pool, it caters to various fitness levels and preferences. Moreover, the spa is a haven of relaxation with its muted tones and sleek finishes. It offers a range of amenities including an aquamarine pool, cabanas, a steam room, sauna, jacuzzi and treatment room for ESPA treatments. We believe these features contribute to a holistic wellness experience for our guests.We hope to welcome you back in the future and provide an experience that is not just satisfactory but also memorable.Warm regards,Mirela RomanReception Manager
