Ratings based on 1,013 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
by A verified traveler
Posted 29 Aug 2024
We loved it, we wished we could have stayed longer. Hopefully we can visit again!!!!!
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler from London
Posted 21 Jul 2024
Stayed in loft suite and it was lovely. Bathroom floor tiles need replacing though as water seeps in when wet.
by A verified traveler
Average
Posted 27 Jun 2024 on HotelsWe have been here before. It got worse. The breakfast is included in the price, but it is only croissants and hot drinks, no fruit, etc.
We had an issue with the TV, and the ironing board was broken. After we highlighted the problems were fixed.
Lastly, we got a room in the lower basement with fake windows, so we had open lights all the time. I remember booking the room early, as my partner knew that he was going to Congress.
Next year we are trying something else
by A verified traveler
Posted 22 Jun 2024
by A verified traveler
Posted 19 Jun 2024
Fab one night stay at this property. Perfect location & for tram network. Room was fab with added bonus of lush white company products in bathroom! Complementary coffee & croissant was a added bonus in the morning.
by A verified traveler
Good room, bad TV
Posted 13 Jun 2024 on HotelsNice bit echo TV is from 1990
by A verified traveler
Posted 29 May 2024 on Hotels
Very convenient location and everything that one would require.
by A verified traveler
Posted 29 May 2024
The location is great, near some good pubs and restaurants and Piccadilly station a 10 minute walk. Check in was great. Bed was comfortable, shower good and the kitchen facilities whilst no oven were very useful. The shutters on the windows did look good, but let in quite a bit of light early in the mornings. Staff friendly and the croissants and coffee very welcome in the mornings. Very satisfied.
