Ratings based on 1,506 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Great airport location for early departure flights out of Manchester - I had to be at the airport by 4am and this was a good location choice being just a short walk to the terminal.
Everything about it was comfortable and easy. Lovely room, accommodating staff around food allergies at the restaurant and friendly, professional service.
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Dear Kym LesleyThank you for such a wonderful review. We are delighted to read that you enjoyed your recent stay with us. Thank you for choosing Radisson Blu Hotel Manchester Airport. We look forward to welcoming you for your next stay.Kind Regards, Darius AvramescuGuest Relations
by A verified traveler
Posted 22 Nov 2024
Great clean space, perfevt location for the early flight
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Dear Nicola Thank you for such a wonderful review. We are delighted to read that you enjoyed your recent stay with us. Thank you for choosing Radisson Blu Hotel Manchester Airport. We look forward to welcoming you for your next stay.Kind Regards, Darius AvramescuGuest Relations
by A verified traveler
Posted 21 Nov 2024
I do not write reviews but in this case I have to. Booked 2 rooms for one night. Got there, check in was simple but not very welcoming, there's your key's, pay for the parking and see ya. Customer service training refresher courses for the staff would go a long way. The first room was good but my room, where do I start?!
At first glance clean but then noticed large deposits of limescale visible on the kettle and it was not a little amount! Inside it was worse. Feathers, yes I wrote feathers were on the glasses provided for drinks. They were also not very clean. In the bathroom the "plug" for the sink was lying on the counter but was supposed to be attached to the sink, instead there was a hole exposing the waste pipe! Rest of the room was clean. The bed was comfortable or so I thought once I had turned sides. It was broken and squeaking so much at the slightest movement that I didn't get ANY sleep. I had paid for late check out so after exiting the hotel and coming back keys to the room didn't work so had to go all the way back to reception to get them reactivated. Overall I was not happy as I paid quite a lot of money for superior rooms with Runway views.
The other room thankfully did not have these problems. Breakfast was very very nice and I cannot fault it or the staff there but sorry to say that most of the other staff I encountered rarely even smiled back at us.
Had the facilities been good and up to standard I would have stayed again in the future but sadly I will not.
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Dear MajidThank you for taking the time to review your stay at Radisson Blu, Manchester airport. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome. Kind regards, Darius AvramescuGuest Relations
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hotel Management, Hotel Management
Dear TraceyThank you for such a wonderful review. We are delighted to read that you enjoyed your recent stay with us. Thank you for choosing Radisson Blu Hotel Manchester Airport. We look forward to welcoming you for your next stay.Kind Regards, Darius AvramescuGuest Relations
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear KarenThank you for such a wonderful review. We are delighted to read that you enjoyed your recent stay with us. Thank you for choosing Radisson Blu Hotel Manchester Airport. We look forward to welcoming you for your next stay.Kind Regards, Darius AvramescuGuest Relations
by A verified traveler
Posted 17 Nov 2024
Stayed here before and the rooms are always spotlessly clean. Super convenient location being able to walk to the terminal in just a few minutes.
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear KirstyThank you for such a wonderful review. We are delighted to read that you enjoyed your recent stay with us. Thank you for choosing Radisson Blu Hotel Manchester Airport. We look forward to welcoming you for your next stay.Kind Regards, Darius AvramescuGuest Relations
by A verified traveler
Posted 17 Nov 2024
Fabulous. Perfect central location for all terminals and train station. Rooms are a good size, immaculate and well equipped. Staff polite and helpful. Leisure complex worth a visit. Food brilliant but strongly recommend making a reservation for dinner service, wait times for walk-ins were considerable! Great room service menu, delivery and presentation.
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear BrionyThank you for such a wonderful review. We are delighted to read that you enjoyed your recent stay with us. Thank you for choosing Radisson Blu Hotel Manchester Airport. We look forward to welcoming you for your next stay.Kind Regards, Darius Avramescu
by A verified traveler
Posted 16 Nov 2024
Hard bed
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear RichardThank you for such a wonderful review. We are delighted to read that you enjoyed your recent stay with us. Thank you for choosing Radisson Blu Hotel Manchester Airport. We look forward to welcoming you for your next stay.Kind Regards, Darius AvramescuGuest Relations
by A verified traveler
Posted 16 Nov 2024
Great
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear AdeleThank you for such a wonderful review. We are delighted to read that you enjoyed your recent stay with us. Thank you for choosing Radisson Blu Hotel Manchester Airport. We look forward to welcoming you for your next stay.Kind Regards, Darius AvramescuGuest Relations
by A verified traveler from Sheffield
Posted 16 Nov 2024
I was disappointed with the hotel, it was really no different to their budget chain hotel. It cost £69 to park the car for one night! At check in we were told it would only cost us £19! We had already paid the £69 outside. The receptionist told us we should have read the notice outside. There was no notice, I double - checked in the morning to ensure I had not missed it. Photographs to prove this. The receptionist said there was no refund. There was nothing on their website about this ridiculous charge.
The evening meal was poor, reheated frozen food.
Breakfast was poor quality produce.
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear MarieThank you for taking the time to review your recent stay with us. Please accept our most sincere apologies that we fell short of your expectations and impression of Radisson Blu Hotels on this occasion. It is never pleasing to hear of a valued guests’ dissatisfaction and we are really sorry that this is the case. Of course your comment has been relayed to the relevant department to review.Sincerely, Darius AvramescuGuest Relations
