Ratings based on 17 Verified Reviews
2.4 Room cleanliness
2.6 Service & staff
2.0 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2019 on Hotels
by A verified traveler
Posted 24 Nov 2019
Didn’t bother checking in after reading reviews not suitable for women ! I’ve lost £67 but I’ll never use ur services again and will tell all my friends not to bother you should check ur venues properly before you advertise them We could not risk it so spent £180 to stay at the Britannia instead as we were going to see Rod Stewart for my birthday I feel very let down by you and the hotel. Louise
Comment from Hotel Management
25 Nov 2019 by Ammy, Hotel Management
We truly regret the distress caused. We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Ammy.
by A verified traveler
Posted 8 Nov 2019 on Hotels
by A verified traveler
Not the best
Posted 7 Oct 2019 on HotelsPretty grim place to be honest
Comment from Hotel Management
8 Oct 2019 by Ammy, Hotel Management
Sincere Apologies. We are disappointed to see that our guest dissatisfaction, however, we would love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you shortly :) Regards, Ammy.
by A verified traveler
Posted 4 Oct 2019 on Hotels
They didn't let us check in
Comment from Hotel Management
5 Oct 2019 by Ammy, Hotel Management
Sorry for the hassle you faced, Joanne! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Ammy.
by A verified traveler
DO NOT STAY HERE
Posted 3 Oct 2019 on HotelsThis must be the worst hotel in Manchester, the lady behind the bar was rude and didn’t seem interested in us at all , I’m sorry to say after looking at the rooms and watching a group of people taking drugs right outside our window we left and booked another room at a different hotel in n Manchester
Stay well clear !!!!!
Comment from Hotel Management
21 Nov 2019 by Ammy, Hotel Management
Hey, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.
by A verified traveler
Triple check your rooms facilities!
Posted 1 Oct 2019 on HotelsStaff were friendly enough, the room was clean and the bedding was clean. A group of young lads in the room next door up until 4am was a problem and we had to knock on the door several times to ask them to keep it down! Shared bathroom despite ringing to confirm we had a private bathroom and my booking confirmation stated private bathroom. Not ideal with a group of boys up all night as well. WiFi did not work. Served its purpose for 1 night but wouldn't go again, disappointed with the booking company not the b&b (which doesn't serve breakfast)
Comment from Hotel Management
4 Oct 2019 by Ammy, Hotel Management
We regret that the stay turned out to be an average one, Sharon! We have updated the feedback and the issues that troubled you up within our team and they are working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Ammy.
by A verified traveler
Posted 10 Sep 2019
The location of this hotel is very dodgy as in a ally way and there is man smoking and drinking downstairs as it’s a pub, I don’t remember ladies going to this hotel at all.
The hotel room, the toilet room and the shower room are three separate rooms which makes it very inconvenient. Overall it was a very bad experience as I checked in on the day and checked out. That’s how dodgy I felt staying there. No girls recommend, for men it’s okay I guess.
Comment from Hotel Management
10 Sep 2019 by Ammy, Hotel Management
Hi, We’re extremely sorry for the inconvenience you had. Rest be assured, we'll surely look into this matter to ensure it does not repeat. We would like to thank you for sharing this experience with us it surely helps for improvements. Thanks,
by A verified traveler
No Private Bathrooms!!!!!
Posted 9 Sep 2019 on HotelsRoom does NOT have private bathroom as advertised. All rooms have shared bathrooms. Not private bathrooms. Absolute con.
Comment from Hotel Management
10 Sep 2019 by Ammy, Hotel Management
We never expect any of our's to face such issues.We’re extremely apologetic after knowing this kind of hassle faced by you . We have shared this with our team to take necessary action to ensure it does not repeat. Regards, Ammy.
by A verified traveler from Winnipeg, Manitoba, Canada
Posted 28 Aug 2019
For 80£ a night (about $130 Canadian), I was expecting more. Not having a private bathroom was disappointing, but at least we knew that beforehand. The room itself was only slightly larger than the bed. But worst of all of the sounds coming from the alley. The windows were closed, but it sounded like they were wide open. Through the night, we heard the street cleaners, we heard shouting of drunks (the hotel is located above a pub) and we heard the hourly emptying of glass containers into what I can only assume was a hollow metal echo chamber. We got very little sleep, and even though we had pre-paid for two nights, there was no way we were spending another night like that. So we made arrangements to stay at another hotel for the second night. I would like my money back.
Comment from Hotel Management
31 Aug 2019 by Ammy, Hotel Management
Please accept our sincere apologies for the negative experience you had and we understand your disappointment with the services but we want to do our very best to make it right to you. Request you to give us another chance to make your stay an amazing experience. Regards, Ammy.
