Ratings based on 376 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jul 2024
I booked through expedia. Said pet friendly. I got there and was told i had to pay 25.00 extra for my 3rd pet as they only allow 2 for free. I stayed at comfort in that whole week prior and was never charged extra and were so professional. When i book through expedia , it does not give you those details. It made me reconsider booking through expedia.
The room had no funiture and no where to lay down your luggage. Two beds on metal frames and a small round table was all that was provided in the room. Thin sheets were on the bed and it was extremely uncomfortable.
For the price i paid, i could have stayed at elsewhere with way more amenities.
by A verified traveler
Posted 25 Jun 2024
It was okay, had parking for our truck and camper and the semis in our group. Was easy to get to, beds were not great. Okay for a one night stay, close to Walmart and Starbucks
by A verified traveler
Posted 22 Jun 2024
The place was spacious and easy access to Walmart. And gas stations.only complaint I have is
Mattresses lumpy and needs to be replaced
Comment from Hotel Management
24 Jun 2024 by Brand Experience Team, Hotel Management
Hi BarbaraThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
by A verified traveler
Posted 16 Jun 2024
Bonnaroo was amazing! Will definitely be back
by A verified traveler
Posted 9 Jun 2024
Very quiet and super clean.
Comment from Hotel Management
11 Jun 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
by A verified traveler
Posted 17 May 2024
room was sparse but clean, breakfast advertised but not available due to remodeling, no coffee maker in room, no wifi. Good pet pol;icy.
Comment from Hotel Management
29 May 2024 by Brand Experience Team, Hotel Management
Hi James,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
by A verified traveler
Posted 5 May 2024
Beautiful rooms.
Comment from Hotel Management
14 May 2024 by Brand Experience Team, Hotel Management
Hi Jessica, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6
by A verified traveler
Posted 18 Apr 2024
Manager was veey friendly and helpful and it appears they are continuing upgrades on the hotel. The furnishings were nice and the room was clean.
Comment from Hotel Management
2 May 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 17 Apr 2024
The room was clean and comfortable. There are several restaurants, gas stations and stores immediately close by which is highly convenient. Overall great location
Comment from Hotel Management
2 May 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 26 Mar 2024 on Hotels
The hot tub did not work. We had called before hand and asked the day of if the hot tub was working and they said yes. When we got there it was not. We asked if they could call and get someone to fix the hot tub for us since we just paid almost 200$ for a room that wasn’t that great. The guy told us no he would do it once we left. A room there with no hot tub is 80$ the room with the hot tub is 144 plus 40 dollar deposit.
Comment from Hotel Management
26 Mar 2024 by General Manager., Hotel Management
Hi Julien After reading your review, we're disappointed to learn that we fell short of your expectations. We're constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we'll look into these issues and do our best to address them. Thanks again for your time.
