Ratings based on 816 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Decent for price
Posted 8 Apr 2023 on HotelsDecent for the price. A little noisey sounded like kids running around but we only used the room to sleep in so!
Comment from Hotel Management
9 Apr 2023 by Clare, Hotel Management
Thank you for your feedback. I am sorry about the children. The adults of the group should have been in control of them, but overnight the nights team should also have had an eye on them.
by A verified traveler
Good but could be better
Posted 28 Mar 2023 on HotelsHotel is in a great location for easy travel into the city centre..rooms are in need of updating but the restaurant area is pleasant and staff are really good...on site parking is charged but rates are good.
Comment from Hotel Management
31 Mar 2023 by Clare, Hotel Management
Thank you for your feedback. We are hoping to re-start our in house refurbishment this year which will mean a number of rooms get a re-fresh.
by A verified traveler
Posted 22 Mar 2023 on Hotels
Comment from Hotel Management
25 Mar 2023 by Clare, Hotel Management
Thank you for your stay and for your feedback.
by A verified traveler
Posted 21 Mar 2023 on Hotels
Comment from Hotel Management
25 Mar 2023 by Clare, Hotel Management
Thank you for your stay and for your feedback.
by A verified traveler
Posted 16 Mar 2023 on Hotels
basic comfort - well-appointed bathroom. Steps up to reception would be difficult with heavy luggage. hairdryer in room broken - maybe cleaners not time to test and report.
Comment from Hotel Management
25 Mar 2023 by Clare, Hotel Management
Thank you for your stay and for your feedback.
by A verified traveler
Nice stay
Posted 20 Feb 2023 on HotelsNice hotel with really nice bar. The rooms were nice but very hot radiators stayed on even when turned off.
Sunday breakfast didn’t start until 8am and we had to out early, the staff where really good and sorted us some packs of continental breakfast.
The soap bottle in the shower was empty but otherwise the room was comfortable, a bit small if you are staying for a few days
Comment from Hotel Management
13 Mar 2023 by Clare, Hotel Management
Thank you so much for your very kind feedback.
by A verified traveler
Posted 17 Feb 2023
Loved how there was so many close shops restaurants clubs around
Comment from Hotel Management
19 Feb 2023 by Clare, Hotel Management
Thank you for your very kind review.
by A verified traveler
Posted 28 Jan 2023
Fantastic room for for the rate on offer, great comfy bed , lovely bathroom and friendly staff. Also good location for transport into city centre and easily accessible from motorways .
Comment from Hotel Management
28 Jan 2023 by Clare, Hotel Management
Thank you so much for your fantastic feedback!
by A verified traveler
Posted 11 Jan 2023 on Hotels
Comment from Hotel Management
13 Jan 2023 by Clare, Hotel Management
Thank you so much for your wonderful feedback score.
by A verified traveler
Posted 5 Jan 2023
Convenience and brilliant breakfasts
Comment from Hotel Management
5 Jan 2023 by Clare, Hotel Management
Thank you so much for your very kind feedback!
