Ratings based on 136 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Run down hotel, dated, had to pay to use the spa which was misleading after a conversation prior to booking, much nicer hotels for similar prices
Comment from Hotel Management
20 Nov 2024 by Emily , Hotel Management
Dear John,Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. We strive to provide clarity about our amenities, and I apologize if there was any miscommunication regarding spa access prior to your booking.I’d like to take this opportunity to share that we have recently completed a full refurbishment of the hotel to meet Marriott’s high standards. While we are proud of these updates, your comments are important to us, and I will share them with our team to ensure we continue to improve the guest experience.We appreciate your feedback and regret that we did not provide the value you expected on this occasion. If you decide to give us another chance in the future, we would love the opportunity to welcome you back for an enhanced stay.
by A verified traveler
Posted 17 Nov 2024
It served our needs for the to location to the venue.
Comment from Hotel Management
20 Nov 2024 by Emily, Hotel Management
Dear Alison,Thank you for your kind words! We’re so pleased to hear you enjoyed your time with us and found our location convenient. Your feedback inspires our team to maintain high standards. We’d love to welcome you back for another stay soon!
by A verified traveler
Posted 17 Nov 2024
Parking was hard to find, but the beds were comfortable, staff was friendly and it was clean.
Comment from Hotel Management
17 Nov 2024 by Emily, Hotel Management
Dear Jordan,Thank you for sharing your feedback. We’re delighted to hear that you found our beds comfortable, our staff friendly, and the property clean—these are all aspects we take great pride in.We’re sorry to hear that locating parking was challenging. Your input helps us identify areas for improvement, and we’ll review our signage and directions to make the parking process smoother for future guests.We hope to welcome you back soon for an even more seamless experience. If there’s anything we can assist with during your next stay, please don’t hesitate to let us know!
by A verified traveler
Posted 10 Nov 2024
Great location, good sized rooms, recently refurbished, only downside was the attention to detail on the snagging of the rooms. Once they complete that this hotel will be a great one
Comment from Hotel Management
14 Nov 2024 by Emily, Hotel Management
Dear Christopher,Thank you for your thoughtful feedback and for choosing to stay with us! I'm pleased to hear you enjoyed our location, room size, and the recent refurbishments. Your comment on the final touches needed is truly valuable; we are actively working to ensure all details meet our guests' expectations for a polished experience.We appreciate your insight and look forward to welcoming you back to a fully finished experience soon.
by A verified traveler
Posted 10 Nov 2024
nice variety during breakfast and staff was friendly, would stay here again
Comment from Hotel Management
14 Nov 2024 by Emily , Hotel Management
Dear Brittaney,We're so grateful for your fantastic review! It’s wonderful to hear that you appreciated our friendly staff and nice breakfasts. Your satisfaction means the world to us, and we look forward to making your next stay even better!
by A verified traveler
Posted 10 Nov 2024
Fantastic location
Comment from Hotel Management
14 Nov 2024 by Emily, Hotel Management
Dear Olusola,Thank you for your kind words! We’re so pleased to hear you enjoyed your time with us. Your feedback inspires our team to maintain high standards. We’d love to welcome you back for another stay soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Emily, Hotel Management
Dear Ryan,Thank you for taking the time to leave feedback about your stay with us. We appreciate you choosing our hotel and hope we can welcome you back soon.
by A verified traveler
Posted 8 Nov 2024
Could not fault this hotel. Rooms clean and huge. Faulty hairdryer replaced immediately. Breakfast amazing. Lots of choicr
Comment from Hotel Management
14 Nov 2024 by Emily, Hotel Management
Dear Colin,Thank you for your glowing review! We’re delighted that you had such a positive experience with our helpful staff and delicious breakfasts! Your feedback is invaluable as we continually strive to enhance our services. We hope to see you again soon for another exceptional stay!
by A verified traveler
Posted 4 Nov 2024
Friendly Staff
Comment from Hotel Management
14 Nov 2024 by Emily, Hotel Management
Dear Sunil,We're so grateful for your fantastic review! It’s wonderful to hear that you appreciated our friendly and welcoming staff. Your satisfaction means the world to us, and we look forward to making your next stay even better!
by A verified traveler
Posted 3 Nov 2024
The staff were super friendly and helpful, especially young lad on reception and the guy who looked after our luggage after checkout 👌
Comment from Hotel Management
3 Nov 2024 by Emily, Hotel Management
Dear Sandy,We're so grateful for your fantastic review! It’s wonderful to hear that you appreciated our helpful staff. Your satisfaction means the world to us, and we look forward to making your next stay even better!
