Ratings based on 973 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Great friendly staff. Clean rooms. Very convenient location
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 29 Oct 2024
Rooms were really nice and new we enjoyed that but i was annoyed to find no towels in the room when I arrived and it wasnt just me another guest didnt have towels as well because he thought I was bringing him towel when he saw them in my hands ,no one checked the rooms to see if we needed toilet paper or new towels the next day so at midnight i had to go get a roll of toilet paper, towels needed to be thrown away they were really bad with huge stains on them
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the perfect 5 out of 5 rating! We’re thrilled to know you enjoyed your stay and appreciate your support. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 21 Oct 2024
Hair dryer had something greasy on it and what was clearly pubic hair. No soft lighting so could see to get to bathroom at night. Loud music at night which seemed to be coming from next door? Towels did not smell clean and had stains.
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for bringing these issues to our attention. We sincerely apologize for the cleanliness concerns and the noise disturbance you experienced during your stay. Your feedback is invaluable, and we will address these matters with our team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Oct 2024
No “welcome to our hotel”just a court “checking in” and here is your key. No towels in room upon arrival. When they arrived they were stained. Hair dryer non working. Noisy fans/heaters constantly. No upholstered chair in room but there was a small ottoman. On a good note beds were comfortable. Other than that way overpriced.
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're sorry to hear about your experience and the issues you faced during your stay. We strive to provide a warm welcome and comfortable accommodations, so it's disappointing to learn we fell short. Your comments regarding the towels, hair dryer, and noise concerns will be addressed with our team. We're glad you found the beds comfortable, but we understand that overall, your stay did not meet expectations. We appreciate your input and hope to improve for future guests.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honesty and would love to hear more about your experience so we can improve. Please let us know how we can make your next stay even better!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
The hotel was under construction. Front desk staff was indifferent and not welcoming. The room was clean. There was an overpowering smell of marijuana in the building.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience caused by the construction and the staff's indifference. While we're glad to hear your room was clean, we take your concerns about the smell seriously and will address this with our team. We appreciate your insights and hope to improve your experience in the future.Sincerely, Hotel Manager
