Ratings based on 1,359 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Austin, Hotel Management
Hi Charles,Thank you for your feedback. We appreciate you taking the time to rate your experience and will use your input to improve. We hope to have the opportunity to provide a better experience during your next stay.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Austin, Hotel Management
HI Emmanuel,Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. If you'd like to share more details, we'd appreciate the opportunity to address your concerns and make improvements. We hope to provide a better experience in the future.
by A verified traveler
Posted 16 Nov 2024
Great location for Manchester airport. Clean and comfortable.
Comment from Hotel Management
16 Nov 2024 by Austin, Hotel Management
Hi Jordan,Thank you for your perfect rating! We're delighted to know you enjoyed your stay and appreciate your support. We hope to welcome you back again soon!
by A verified traveler
Posted 15 Nov 2024
Literally 2 mins walk to terminal 2. It’s exactly what we wanted the night before an early flight.
Clean, compact room. Nice staff and a quiet hotel. Would certainly book again.
Comment from Hotel Management
16 Nov 2024 by Austin, Hotel Management
HI Martyn,Thank you for your wonderful review! We're thrilled to hear our location, clean and compact rooms, and friendly staff made your pre-flight stay enjoyable. It’s great to know we met your needs for convenience and comfort. We look forward to welcoming you back for another seamless stay in the future. Safe travels!
by A verified traveler
Posted 12 Nov 2024
Very convenient for airport
Comment from Hotel Management
13 Nov 2024 by ibis team., Hotel Management
Thank you so much for your 5 out of 5 rating! We're delighted to hear you had a fantastic experience with us. We hope to welcome you back again soon for another great stay. Safe travels!
by A verified traveler
Posted 11 Nov 2024
Price was reasonable, would not pay much more. Disappointed that we could not order a pizza or hot meal at 9-20 in the evening, we were told to go to the Holiday Inn next door and have a meal there which I thought were expensive.
Comment from Hotel Management
12 Nov 2024 by Austin., Hotel Management
Hi Thomas,Thank you for sharing your feedback. We're glad to hear you found our pricing reasonable, but we're sorry for the inconvenience regarding the dining options. We understand how disappointing it must have been not to have hot meal options available later in the evening. Your comments are valuable, and we’ll review our dining schedule to better serve guests during these hours. We appreciate your understanding and hope to provide a more seamless experience if you stay with us again. Safe travels!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Austin, Hotel Management
Hi Danny,Thank you so much for your positive rating! We're delighted to know you had a great experience with us. We hope to welcome you back for another enjoyable stay soon!
by A verified traveler
Posted 11 Nov 2024
Close to airport
Comment from Hotel Management
11 Nov 2024 by Austin, Hotel Management
Hi Susan,Thank you so much for your positive rating! We're delighted to know you had a great experience with us. We hope to welcome you back for another enjoyable stay soon!
by A verified traveler
Posted 10 Nov 2024
If you need to say at airport reasonably cheap
Comment from Hotel Management
11 Nov 2024 by Austin, Hotel Management
Hi Angus,Thank you for your review! We’re glad to be a convenient and affordable option for travelers needing a quick stay near the airport. If there’s anything specific we can improve to make future stays even better, we’d love to hear your thoughts. Safe travels, and we hope to welcome you back sometime!
