Ratings based on 973 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
The staff is very racist . I am black and I was there with my baby and wife but they did not pay attention to any of our requests at all. We stayed in a room with no room service for two days and when we asked them for room service on the third day they ignored us until I talked to the cleaner my self and begged her to clean for me . But all other rooms were cleaned and the reason they gave us was that they were short staffed. We asked for towels the second night and they said they were bringing them and the whole night passed with zero response. We had to re use our towels. Power went off the entire afternoon and no explanation was given . The pool was closed for all the 3 days . Plus the breakfast was terrible .
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Dena, Hotel Management
Kirsten than you for staying with us we hope to see you next year....Happy New Year.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Dena, Hotel Management
Hello Ryan thank you for staying with us we hope to see you again in the future.
by A verified traveler
Posted 30 Dec 2024
Amazing room, liked the full kitchen and the table.
Comment from Hotel Management
30 Dec 2024 by Dena, Hotel Management
Tania, thank you for staying with us and the review. Happy Holidays to you and yours.
by A verified traveler from West Hartford
Posted 29 Dec 2024
Excellent!
Comment from Hotel Management
30 Dec 2024 by Dena, Hotel Management
Daniel, thank you for staying with us and your review. We hope to see you again soon. Happy Holidays to you and yours.
by A verified traveler
Posted 28 Dec 2024
Nice and clean.
Comment from Hotel Management
28 Dec 2024 by Dena, Hotel Management
Hello Norman, thank you for staying with us and the review. Happy Holidays to you and yours.
by A verified traveler
Posted 27 Dec 2024
Excellent service come back soon
Comment from Hotel Management
27 Dec 2024 by Dena, Hotel Management
Hello Nelson, thank you for the review and staying with us. Happy Holidays to you and yours.
by A verified traveler
Posted 23 Dec 2024
Everything
Comment from Hotel Management
24 Dec 2024 by Dena, Hotel Management
Hello Cecillia, thank you for staying with us and the review. Happy Holidays to you and yours.
by A verified traveler
Posted 22 Dec 2024
Great facilities. Clean and friendly staff.
Comment from Hotel Management
22 Dec 2024 by Dena, Hotel Management
Hello Victoria, thank you for staying with us and the review. Happy Holidays to you and yours.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Dena, Hotel Management
Hello Scott, thank you for the review and staying with us. We hope to see you again soon. Happy Holidays to you and yours.
