Ratings based on 205 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Nov 2024
4 out of 5
by A verified traveler

Posted 5 Sep 2024
Only complaint is that the cable tv is horrible. Screwy method of finding anything, no normal guide. This may well be the fault of the local cable provider. It would be well for them to find another way if possible.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2024
5 out of 5
by A verified traveler

Hotel was great Hotels.com dropped the ball

Posted 10 Aug 2024 on Hotels
Ron at the front desk was a rock star as I tried to check in and Hotels.com didn't notify Hampton Inn that I had a reservation. I had the paid receipt and itinerary number and still could not find the reservaiton. After 90 miniutes calling Hampton's number we found a phone number for Hotels.com and that customer service gentleman (I didn't catch his name) gave the hotel yet a different number to prove that I had a reservation and I was finally in the room 90 minutes after walking in the door. This was the first time ever I had an issue with making a reservation and it was after 21 hours of traveling.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 5 Jul 2024
Very nice hotel, i had a room next to my family. Enjoyed lots of family time.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024 on Hotels
1 out of 5
by A verified traveler

Posted 18 Jun 2024
Air conditioner did not work… paid for a suite with jetted tub !! The tub was not jetted. Said something to the staff was told to contact Expedia since that is who I booked through. Also the app showed that was the only room available the staff said they had several room available but would not change it. Not happy with stay or the cost!!
1 out of 5
by A verified traveler

Posted 21 May 2024
Got there and they said Expedia cancelled our reservation. This is ridiculous. How can the company do that.