Ratings based on 920 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
A clean safe place to stay a night.Staff were friendly and helpful.
by A verified traveler
Posted 22 Jun 2024
The room, room facilities and hotel staff were excellent
Comment from Hotel Management
24 Jun 2024 by Crowne Plaza Manchester Airport, an IHG Hotel, Hotel Management
Thank you for your lovely feedback!!Kind Regards,
by A verified traveler
Posted 20 Jun 2024
Nice, clean, modern hotel. My room was a bit far from the lobby and I had to wend my way around mounds of garbage from the cleaning crew in the hallways.
At the far side of the building, near the runways, infra-sound from the idling jets can be maddening at times. On the plus side, such proximity means it's close enough to walk to the terminals. Can't beat it if you have to get up early to make your flight.
Comment from Hotel Management
21 Jun 2024 by Crowne Plaza Manchester Airport, an IHG Hotel, Hotel Management
Hi Todd,thank you for taking the time to leave your review. The issue regarding the garbage in the hallways has already been followed up by the Head Housekeeper for improvement.Kind Regards,
by A verified traveler
Posted 19 Jun 2024
Handy for my early morning flight and a short walk from the train station.
Comment from Hotel Management
20 Jun 2024 by Crowne Plaza Manchester Airport, an IHG Hotel, Hotel Management
Hi Peter,Thank you for your great review, we really do appreciate you sharing it with us!Kind Regards,
by A verified traveler
Posted 17 Jun 2024
The staff were helpful and friendly above and beyond expectations! 11/10
Comment from Hotel Management
17 Jun 2024 by Crowne Plaza Manchester Airport, an IHG Hotel, Hotel Management
Thank you for sharing your amazing review regarding your recent stay with us, we really are grateful of you taking time to leave your feedback. We look forward to welcoming you back again soon
by A verified traveler from Cape Town
Posted 16 Jun 2024
Nice staff, hotel is ok, biggest gripe is that there is no bus from the terminal and it's a bit of a walk over poorly maintained pavements and roads.
Comment from Hotel Management
16 Jun 2024 by Crowne Plaza Manchester Airport, Hotel Management
Thank you for sharing your amazing review regarding your recent stay with us, we really are grateful of you taking time to leave your feedback. We look forward to welcoming you back again soon. Kind regards
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Reservations Team Crowne Plaza Manchester Airport, Hotel Management
Thanks For the Feedback
by A verified traveler
Posted 11 Jun 2024
although short, the staff made us feel more than welcome and being very accommodating. the service was excellent and the dining options were fantastic.
Comment from Hotel Management
12 Jun 2024 by Crowne Plaza Manchester Airport, an IHG Hotel, Hotel Management
Thank you very much for your lovely review. We are glad that you enjoyed your stay with us especially the experience our staff.
by A verified traveler
Posted 10 Jun 2024
Nice big comfy beds
Comment from Hotel Management
10 Jun 2024 by Crowne Plaza Manchester Airport, an IHG Hotel, Hotel Management
Thanks For Your FeedbackBest regards,
by A verified traveler
Posted 8 Jun 2024
As an airport hotel its in a bad position for the airport and I needed to walk over roughland to get there. Not worth the money, only go here if you get a deal under £100.
Comment from Hotel Management
13 Jun 2024 by Crowne Plaza Manchester Airport, an IHG Hotel, Hotel Management
Hi James,Thank you for sharing your comments with us regarding your recent stay. We do apologise for not meeting your expectations. We will use your comments to improve on our overall hotel operations.We hope that we have the chance to serve you again in the future.Kind regards,
