Ratings based on 23 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 26 Feb 2024
Old property, a little clean, area was ok,
by A verified traveler
Posted 1 Sep 2023
Very friendly staff, super helpful and attentive to our needs. Everyone made us and our children feel welcome.
by A verified traveler
Posted 5 Feb 2023
The reception are very helpful and nice people ,they helped me alot on my first day.They won’t hesitate to help u.Highly recommended.
by A verified traveler
Posted 5 Mar 2019
Location is good for the city.. nice view over the river.. room was spotless
Recommended
for Everyoneby A verified traveler from Dublin
Night Staff
Posted 13 Mar 2018Both Staff members of the night staff were very helpful.
by Preben
Posted 20 Dec 2017 on Hotels
Great hotel. Cheap, good size rooms, great breakfast and perfect location. Will definitely come back.
Recommended
for Everyoneby A verified traveler from Cumbria
Good location
Posted 13 Nov 2016
Pros: Parking on site , good breakfast . Staff pleasant
Cons: Lift has a mind if it's own ! 🙈 Stayed here dozens of times there's nothing not to like 👍🏻
Location: 2 minutes from Deansgate bars and shops, ideal when taking shopping back to hotel . Good location for Manchester Arena .
by A verified traveler
Jonathan was fab, shame about the rest
Posted 12 Nov 2016 on HotelsThe only good things about this stay was the price and Jonathan on reception. Would I choose to stay here again. No!
The room was booked for two people (twin) but we were only provided with enough towels for one. The main bedroom light was flashing (this was reported shortly after we arrived but it was not fixed for either of the nights that we stayed there. There was no soap in the soap dispenser. The second night my colleague used the duvet off the spare bed in the room to add to the duvet cover that she had because they were too thin. Its a good job she hadn't chosen to sleep in that single bed (there was one double and two single beds in the room) because the bottom sheet was grubby (stained or dirty).
The public area wasn't much better. There was snot on the walls in the public toilets downstairs in the restaurant and drip stains down the main door of the toilets. Overall grubby and in need of a deep clean.
The lady serving breakfast needs some customer service training. We were at breakfast at 0900 so it wasn't busy (midweek). She told us we couldn't sit at a table for four because we were only a two and the four tables were made up for four. Based on the number of empty four tables (at least ten) I was shocked at the awkwardness. Clearly, we took no notice and sat at a four table because other than the lady, there was no reason why we couldn't.
It is a shame that Jonathan works there. He should be at Premier Inn instead, he'd fit right in with their quality
