Ratings based on 12 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from PRESTATYN
Posted 14 Mar 2020
Hotel excellent, rooms splendid, overall cleanliness very good. Food very good, good choice, staff need to monitor the temperature of the bain maries as many were too low.
Comment from Hotel Management
14 Mar 2020 by RD, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 1 Mar 2020
The hotel was very clean and the staff were very friendly and nearly everyone spoke English. Great selection of food in the buffet restaurant. Ample indoor seating for guests when the winter weather is not suitable for sitting outdoors. Really pleased the hotel has a smoking room available for guests near the lobby bar.
Comment from Hotel Management
2 Mar 2020 by RDH, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler from Abudhabi
Posted 23 Aug 2019
Food was great room need renovation bathroom was old the fridge was not working AC was not good too
Comment from Hotel Management
23 Aug 2019 by RDH, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
by A verified traveler from UK
Posted 6 Nov 2018
Close to the beech. Some staff seamed a bit put out by simply doing their jobs. Gio and Daria were good with our daughter, along with other kids. Pools were too cold and too deep in the vast majority of areas. Food was good, although the ice cream was not. Paper cups are silly and should not be used. Entertainment was a bit hit and miss too. Some being excellent, others just plain awful. Was too hot in our room because the AC had been turned off and when I asked they guy said it's turned off for Winter and couldn't be turned on. Hotel and it's surrounding were very nice.
Comment from Hotel Management
12 May 2022 by RD, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
by A verified traveler from North Carolina, USA
Posted 10 Aug 2018
I liked everything
I didn’t like the air conditioning systems in the lobby, it’s weak
Comment from Hotel Management
12 May 2022 by RD, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Recommended
for Everyoneby A verified traveler from Saudi
Posted 7 Aug 2015
This is a very good hotel for families with lots of activities all day long.
Buffet for all meals was delicious, assorted with much variety.
You can also find decent snak between meals by the pool.
Recommended.
Comment from Hotel Management
27 Nov 2015 by Berna, Hotel Management
Dear Guest,
We would like to thank you for your kind comments. We are looking forward to welcome you back in the near future.
Kind regards.
by A verified traveler
Posted 23 Oct 2022 on Ebookers
Bei allen anderen 5 Sterene Hotels waren die a la Karte Restaurants gratis und hier wurde schon beim erstemal 10€ pro Person verlangt. Personal nur im Beach bereich waren auch nicht grad so freundlich. Getränke Auswahl war auch nicht überall gleich vorhanden.
Comment from Hotel Management
24 Oct 2022 by RD, Hotel Management
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,
by A verified traveler
Posted 20 Feb 2019
Comment from Hotel Management
12 May 2022 by RD, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
by A verified traveler
Posted 5 Dec 2018
som en "första gång" gäst i en sån koncept, jag är mycket nöjd ! otroligt mycket och varierande mat o drick..bra underhållning...
Comment from Hotel Management
12 May 2022 by RD, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
by A verified traveler from Essen
Sehr schönes Hotel.
Posted 10 Mar 2018Man kann sich wirklich nicht beschweren, schönes Hotel, sehr guter Service, lustige und nette Animation ohne das es aufdringlich ist und eine riesen Auswahl an Essen und Getränke rund um die Uhr. Poollandschaft und Wellness Bereich sehr schön und direkter Strandzugang. Nur den Spät Check out mit 10,00 € die Stunde fanden wir jetzt ein bisschen zu teurer. In unserem Fall wären es 50,00 € gewesen. Allerdings gibt es die Möglichkeit die Koffer an der Rezeption unterzustellen. Bis zu Abholung am Abend bleiben alle Leistungen erhalten. Im Fazit: Ein sehr schöner erholsamer Urlaub. Gerne wieder.
Comment from Hotel Management
14 Mar 2018 by Berna Bayındır, Hotel Management
Lieber Gast,
Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen,
