Ratings based on 25 Verified Reviews
3.7 Room cleanliness
3.2 Service & staff
3.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 24 Sep 2023
Comment from Hotel Management
2 Oct 2023 by Front Office Manager, Hüseyin DEMİRCİ, Hotel Management
Dear Valued Guest,First of all, thank you for choosing our hotel.We are grateful to you for sharing your valuable experience with us.We look forward to welcoming you again in the future.Yours sincerely.
by A verified traveler
Posted 15 Oct 2022 on Hotels
Comment from Hotel Management
17 Oct 2022 by Anastasia Beznosova, Hotel Management
Dear Ali Al-Bassam, Let us thank you for taking the time to rate our hotel. We are grateful for a high point.We hope to have a pleasure of welcoming you back again on your next holiday.Kind regards,
by A verified traveler
Posted 9 Jul 2022
Comment from Hotel Management
17 Jul 2022 by Anastasiia Beznosova, Hotel Management
Hello. Let us thank you for choosing our hotel for your vacation and your assessment. Guest satisfaction is very important to us. We will be grad to welcoming you at Euphoria Palm Beach Resort again. Best regards,
by A verified traveler from Tewksbury
Posted 4 Jul 2022
This location is over an hour away from Antalya, no major attraction in the area. The majority of staff does not speak any foreign language, so good luck requesting service! The managers are very unfriendly to customers and rude to their own staff. For three family stay, they refused to give us three door keys, after insisting they gave in with a very bad attitude. Don’t wear any American flag design clothings, you will get dirty looks.
The beach is not sandy but the weather was perfect, the room was clean and the AC worked. All you can eat buffet style was popular and always crowded. The food was delicious.
The front desk needs to be retrained on customer service and be required to speak a foreign language. The managers should receive sensitivity training and stop treating staff like slaves.
Comment from Hotel Management
6 Jul 2022 by Guest Relation Ülker, Hotel Management
Dear Hanson,
First of all, we would like to say that we are very sorry for your review and would like to share the issues we want to clarify.
Most of our staff have English language knowledge.
We don't understand if someone wears american flag clothes, so they get dirty looks? We have guests of many different nationalities and we have never heard of such a thing before.
However, your suggestions and observations are important to us and have been taken into account.
And we will do our best to make your next stay at our hotel even more memorable! You can rest assured that your valuable comment will be forwarded to the members of our team you specifically mentioned. We hope to see you again in our hotel.
Kind regards
Euphoria Palm Beach Hotel Team
by A verified traveler
Posted 30 Jun 2022
very good
Comment from Hotel Management
2 Jul 2022 by Kemran Coskun, Hotel Management
Hello Dear, hope you are syauing healthy. First of all we would like to thank you for choosing our hotel It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.
Best Regards
by Christina from Germany
No Air-conditioning and Youth Hostel standard
Posted 4 Aug 2016 on HotelsThe rooms are big, that is the only positive thing about this hotel. Upon arrival in the room it had an unpleasant smell that did not disappear after airing out the room.
The rooms had no air-conditioning between 5am and 6pm during Turkish summer (35-38 degrees Celsius) and this was not advertised.
The room I booked was advertised as air-conditioned. Hotels.com did nothing at all to help us, no reply, no customer service.
Reception first tried to hide the fact, promising that a technician will come to check until after hours of waiting they admitted this is a recent change in hotel policy. They lied to me saying this is the same in all hotels in the area, ridiculous.
The furnishing and bedding was old and used, of Youth Hostel standard without a real blanket. Given that the air-conditioning did not even cool the room at night, not even that sheet was needed.
There is no Wifi in the rooms, not even those next to reception, something to be aware of.
The main restaurant was extremely noisy and unpleasant, dirty at the tables as well as the buffet. The food was without exception disgusting. My son had diarrhea after the first meal.
The beach is not nice for children and there is no sand.
I can not recommend a stay at this property.
by A verified traveler
Posted 2 Aug 2012 on Hotels
by A verified traveler
Posted 30 Oct 2023 on Hotels
by A verified traveler
Posted 7 Sep 2023 on Hotels
Comment from Hotel Management
7 Sep 2023 by Euphoria Palm Beach Resort., Hotel Management
Değerli Misafirimiz,Öncelikle tesisimizi tercih edip, değerli yorumlarınızı bizlerle paylaştığınız için minnettarız.Başka bir Euphoria Palm Beach tatilinde görüşmeyi dört gözle beklediğimizi bildirmekten onur duyarız.Saygılarımızla.
