Ratings based on 52 Verified Reviews

2.6 out of 5
2.6 Room cleanliness
2.9 Service & staff
2.1 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
1 out of 5
by A verified traveler

Dirty room

Posted 17 Mar 2024 on Hotels
The room was extremely dirty and outdated, many cockroaches in the room, bathroom was a nightmare. The only good thing was the view.
1 out of 5
by A verified traveler

Posted 14 Mar 2024 on Orbitz
Place is infested with roaches, everywhere. Turn the light off and they come out to play. Turn the lights on they tend to freeze, then hide. Went to the front desk, they acted like it was all normal, send the housekeeping lady with a bottle of insecticide, proceeded to spray, leaving a strong smell of insecticide inside the room.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2023
5 out of 5
by A verified traveler

Posted 28 Sep 2023
Beautiful pool area overlooks beach. Sadly, although the river is less than 50 yards away, all gates leading to the beach are inexplicably padlocked. If a guest wants to access the beach, they must take the long, hot road driven by cars. Our Flat room #403, was bare bones. No microwave oven, no coffee maker, no cups, just a refrigerator and a couple towels. It was a pretty small room. We were only there for about 10 hours so it was all we needed - a place for 4 of us to crash until departing to airport. But the hotel, generally, quiet, clean, and attractive. Check in was easy although they didn't let us in 1 second before the 2pm check-in time. They also didn't give us wifi info (or any other orienting info for that matter) until we realized it was nowhere in the room and went down and asked. The area itself is very safe but fairly far from the Centro where most tourists would want to sight see. It is very convenient to the airport.
3 out of 5
by A verified traveler

Posted 19 Sep 2023
We had to buy soap because there was not.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Sep 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2023 on Hotels