Ratings based on 209 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
The property is well located to the shopping center, dinners were good. Breakfast is available with a good number of options.
by A verified traveler
Posted 16 Apr 2024
This property had great rooms, large and lovely good size bed. Also the curtains were total blockout. Buffet breakfast was very good. Staff service was good, but not much english speaking staff, but friendly all the same. Would recommend.
by A verified traveler
Posted 13 Apr 2024
Excellent hotel
by A verified traveler
Posted 11 Jul 2023
It would be better if the check in was faster!
by A verified traveler from Washington
Posted 31 Jan 2023
Location, price, big room and big bed, good service. All what you want in a hotel.
Comment from Hotel Management
24 Mar 2023 by Daiana Teles, Hotel Management
Dear Enrique,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Daiana Teles
by A verified traveler
Posted 26 Jul 2022 on Hotels
Ótimo hotel e localização.
by A verified traveler from Lenexa
Posted 12 Jun 2022 on Travelocity
Very close to large shopping mall and a relatively new and hip restaurant. All within a 5 minute walk.
Comment from Hotel Management
12 Jun 2022 by Daiana Teles, Hotel Management
Dear David
We appreciate your feedback. We are very happy to have you as a guest. Thank you for choosing Mercure Manaus.
Yours sincerely
Daiana Teles
by A verified traveler
Posted 13 Apr 2022 on Hotels
Comment from Hotel Management
25 Apr 2022 by Daiana Teles, Hotel Management
Prezado hóspede
Agradecemos os seus comentários no seguimento da sua estada no Mercure Manaus Hotel.
Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível.
Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos.
by A verified traveler from Orlando
Posted 13 Mar 2022
Safe area, walking distance to one of the main shopping malls in Manaus area. Walking distance to very good restaurants. Staff is always great, clean rooms. Very carefully with guests.
Comment from Hotel Management
24 Mar 2022 by Daiana Teles, Hotel Management
Dear Marco
We very much appreciate your comments regarding your stay at the Mercure Manaus Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Daiana Teles
by A verified traveler
Posted 10 Jan 2022 on Hotels
