Ratings based on 988 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 26 Oct 2024
Clean and safe
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,We’re truly sorry to hear about your experience and appreciate your feedback. Your concerns are important to us, and we would like to learn more about what went wrong. Please reach out directly so we can address your issues and improve for the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Oct 2024
Dirty. Charged 20$ extra for staying 1 hour extra or coming early.
Comment from Hotel Management
12 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager
by A verified traveler
Posted 8 Oct 2024
They don’t have blind curtain for the window. The telephone wasn’t working as well. They don’t even have toothpaste and brush.
Comment from Hotel Management
12 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We are very sorry to hear that your experience was less than pleasant. We take these matters very seriously and will be sure to pass along your comments to the appropriate departments. We hope you will give us another chance to show you how much we value our guests.Sincerely,Hotel Manager
by A verified traveler
Posted 3 Oct 2024
Won't be back!
Comment from Hotel Management
3 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,I'm sorry to hear that your experience did not meet your expectations. We appreciate your feedback and would love to understand what went wrong to improve in the future. If you’re open to it, please reach out to us,Sincerely, Hotel Manager
by A verified traveler
Posted 30 Sep 2024
Previously I submitted a review about the sub par conditions. I noticed they seemed to be upgrading some things but upon entering the same room i was in last time the same issues where present. Mold on tbr ceiling and floor in the bathroom. Sink held up with a piece of wood and the air conditioner was still missing the front piece so there was no filter. Absolutely disgusting with no improvement
Comment from Hotel Management
3 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback, and I sincerely apologize for the ongoing issues you’ve experienced. It is concerning to hear that the conditions have not improved. We appreciate you bringing this to our attention again, and I assure you that we will address these matters urgently. Your experience is important to us, and we are committed to making the necessary improvements.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Sep 2024
Definately the nicer of the 2 Days Inn's in Manassas. Staff was very accomodating.
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear you enjoyed your stay at our hotel and found our staff accommodating. Your feedback motivates us to keep providing excellent service. We look forward to welcoming you back for another great experience soon!Sincerely, Hotel Manager
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager
