Ratings based on 522 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Amazing location
Comment from Hotel Management
15 Oct 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Kazahi,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager
by A verified traveler
Posted 21 Sep 2024
It was a great stay but the area around the hotel was noisy and unsafe sorry to say that the hotel and facilities are very professional overall we enjoyed the visit thanks Arjaan hotel
Comment from Hotel Management
23 Sep 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Elias,Thank you for your positive review on Expedia.It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager
by A verified traveler
Posted 10 Sep 2024
V good
Comment from Hotel Management
11 Sep 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Ismail,Thank you for sharing your feedback on Expedia.Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests.The whole team looks forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A verified traveler from Edmonton
Posted 12 Aug 2024
Property was nice, views were amazing, staff were really great. There are a lot of traffic and people asking for money, which is not in the hotels control. Otherwise it is a great hotel.
Comment from Hotel Management
20 Aug 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback on Expedia.Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests.The whole team looks forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A verified traveler
Posted 29 Jul 2024
The warm welcome culture of this Hotel and the smile of the Staff that always brings me back
Comment from Hotel Management
30 Jul 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Nazih,Thank you very much for your review on Expedia.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager
by A verified traveler
Posted 25 Jul 2024
staff were great and friendly
Comment from Hotel Management
29 Jul 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Mohamed, Thank you for sharing your feedback on Expedia.Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests.The whole team looks forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Naim,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Having said that, I request you to kindly contact us directly to enable us to resolve your concerns swiftly.Best regards,Francis MoubarakGeneral Manager
by A verified traveler from Irvine
Posted 18 Jul 2024 on Travelocity
The view
Comment from Hotel Management
19 Jul 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Husam,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A verified traveler
Posted 14 Jul 2024
In my opinion it is among the best hotels on this planet taking into consideration that it is a four stars hotel but it has the ambience and standard of a world class five stars hotel
Comment from Hotel Management
16 Jul 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Nazih, Thank you for sharing your feedback on Expedia.Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests.The whole team looks forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A verified traveler
Posted 13 Jul 2024
Amazing Stay
Thank you!
Comment from Hotel Management
16 Jul 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Imad, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Francis MoubarakGeneral Manager
