Ratings based on 596 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
untidy, lawns not mowed,room not clean, mold on toilet,shabby run down.
by A verified traveler
Posted 24 Nov 2024
When we arrived our room had been given away, the toilet seat was broken off, there was no top sheet on the bed, and the cooking utensils and counter were unclean.
This was not a good accommodation.
by A verified traveler
Posted 21 Nov 2024
this motel is a shocker. No staff after 5 pm , no one answering the phone to book in, grounds a total disgrace, room no ckeaned with okd diapers in the bin under the kitchen sink!, no detergent or cloths or tea towels , a filthy very oldfrypan, no bar or restaurant open as advertised,
This place according to the locals needs to be bulldozed it is a disgrace and is chasing tourists away from the town.
by A verified traveler
Posted 20 Nov 2024
Paid way too much for what we got.
Door between room and bathroom could not close. Overall no good experience.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
This motel looks unloved. The young staff member was pleasant and the view is incredible but they are the only redeeming features. Extremely basic motel. The laundry did not work and the bed was terrible. We were supplied with a torn towel. As this was an expensive motel there was no value for money.
by A verified traveler from salinas
Posted 19 Nov 2024
Horrible place. Worst hotel ever. Bugs and dirty
by A verified traveler
Posted 19 Nov 2024
The entire property was staffed by one very nice young man but he was obviouslyoverwhelmed. When we first arrived, we were the only guests. The whole place is creepy. The restaurant is not open, the bar is not open. The laundry is inoperable. The rooms are small and poorly maintained. The yards are not maintained. The buildings aren't maintained.
by A verified traveler
Posted 1 Sep 2024
We were very disappointed - the heater didn't work, there was something seriously wrong with the TV - only 1 channel worked, the rest of them were frozen (and were still frozen in exactly the same places the next morning - we have photos), AND it wouldn't accept casting from our devices. Also, there was a lot of black mould in the fridge, the toilet wasn't clean, and the shelf in the bathroom vanity was unusable due to dirt/rust (we also photos of these). Finally, no one answered the cell phone number that was provided, nor the landline, nor any of our texts. We stayed here earlier this year, and enjoyed our stay, which is why we returned, but unless we receive an apology and (at least) a partial refund, and an assurance that this won't happen again, we won't be returning. Sincerely, Evan and Virginia Sweney
by A verified traveler
Posted 20 Aug 2024 on Wotif
This was a bizarre stay and quite eerie. I’m sure Manapouri thrives in the summer months but it was deserted in August. We arrived with the map taking us to the cafe (which looked as though it was closed down) rather than hotel, upon figuring out where the hotel was our key had been left out the front of reception which was closed. We found our room with no dramas, and whilst it initially appeared well presented, we soon noticed the bathroom was not clean (hair that was not ours on the floor and in the shower), mould in the shower, sand on the chair, and the quilt cover had not been cleaned either - one can only hope the sheets had been washed. The television did not work well either, with stations freezing or not being available at all - this may be due to the location but we were told about this if this is the case. During our time here we did not see a single person, however, did hear traffic pass every so often. Check out was easy, dropping the key off where we picked it up, but for 9am on a Monday morning we would’ve expected to see a staff member and this did not happen. Not worth the money we paid, and whilst the room did the job we would not stay again.
