Ratings based on 61 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Very spacious, well appointed and clean rooms. Hotel is well located near souq, restaurants and other service. Great staff, very nice new hotel.
by A verified traveler
Posted 23 Jun 2024
Amazing
Comment from Hotel Management
23 Jun 2024 by Hasan Abdulkarim, Hotel Management
Dear Mr. Ahmed,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon.
by A verified traveler from Calgary
Posted 31 May 2024
Lovely amazing hotel
Comment from Hotel Management
31 May 2024 by Hasan Abdulkarim, Hotel Management
Dear Mr. Hazem,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager
by A verified traveler
Treat yourself to something truly special
Posted 28 May 2024 on HotelsA hotel like no other. Stunning ambience throughout.
Decor exceptional. Bedrooms and amenities luxurious.
Dining room experience was wonderful. A true five star hotel.
Comment from Hotel Management
28 May 2024 by Hasan Abdulkarim, Hotel Management
Dear Joanne,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager
by A verified traveler
Posted 13 Apr 2024
I don’t even think twice when it comes to choosing the Merchant House because of the vibe it has and the wonderful staff especially Maxwell he’s always welcoming when I’m there.
Comment from Hotel Management
20 Apr 2024 by Hasan Abdulkarim, Hotel Management
Dear Muhitur,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience and thank you for mentioning Max for his Exceptional service. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager
by A verified traveler
Great hotel and luxury
Posted 9 Mar 2024 on HotelsGreat hotel and near mostly everything.
The staff are amazing
Comment from Hotel Management
20 Apr 2024 by Hasan Abdulkarim, Hotel Management
Dear Jarah,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager
by A verified traveler
Posted 1 Mar 2024
Customer service was excellent and the hotel was immaculate!
Comment from Hotel Management
20 Apr 2024 by Hasan Abdulkarim, Hotel Management
Dear Selina,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager
by A verified traveler
Posted 23 Feb 2024
Our favorite in Manama. Highly recommended. Better value for money than hotels along the beach.
Comment from Hotel Management
20 Apr 2024 by Hasan Abdulkarim, Hotel Management
Dear Carolyn Elaine,Thank you for taking the time to share your review. We are delighted to hear that you had a good experience. We look forward to welcoming you back soon. Best regards,Hasan AbdulkarimDuty Manager
by A verified traveler
Boutique hotel stay
Posted 11 Feb 2024 on HotelsNice boutique hotel close to mamma souq
Easy to get any where as everyone use taxis here
Friendly staff , nice roof top for breakfast
All the staff has been exceptional
Comment from Hotel Management
5 May 2024 by Hasan Abdulkarim, Hotel Management
Dear Mr. Dharmendra , thank you for taking the time to share your comments.We are happy to hear that you had a great experience. We look forward to welcoming you back. Best regards
by A verified traveler
Farouq
Posted 9 Feb 2024 on HotelsAmazing from inside
Helpful staff
Quite
Comment from Hotel Management
5 May 2024 by Hasan Abdulkarim, Hotel Management
Dear Mr. Farouq, thank you for taking the time to share your comments.We are happy to hear that on the overall you had a great experience. We look forward to welcoming you back. Best regards
