Ratings based on 98 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
The sofas are so dirty and full of visible stains.
Comment from Hotel Management
23 Sep 2024 by Hussam AlShawa , Hotel Management
Dear Ms. Ayat, Thank you for taking the time to provide your much-valued feedback. On the other hand, we would like to convey our sincere apologies for any inconvenience you may have experienced during your recent stay. Thank you for bringing this to our attention, we take guest feedback seriously, and we will certainly look into ways to improve our cleanness . It was a pleasure having you as our guest and we look forward to welcoming you back to the hotel in the near future.Best regards, Hotel Management
by A verified traveler
Posted 29 May 2024
Loved it all.
Comment from Hotel Management
28 Sep 2024 by Hussam AlShawa , Hotel Management
Dear Mr. Oluwasegun, Thank you for taking the time to provide your much-valued feedback. It was a pleasure having you as our guest and we look forward to welcoming you back to Swiss-Belresidences Juffair Manama in the near future.Best regards, Hotel Management
by A verified traveler
Posted 27 May 2024
Quiet
Comment from Hotel Management
28 Sep 2024 by Hussam AlShawa , Hotel Management
Dear Mr. Alton, Thank you for taking the time to provide your much-valued feedback. It was a pleasure having you as our guest and we look forward to welcoming you back to Swiss-Belresidences Juffair Manama in the near future.Best regards, Hotel Management
by A verified traveler
Posted 4 Mar 2024
We reserved a 2-bedroom suite with kitchen and living areas and this is what we got. The caveat being that while fully equipped, the kitchen lacked a few essential items such as a toaster, knives and cooking small utensils. This limited the usefulness of the kitchen. The pool, while immaculately clean was not exposed to sun and therefore could not be used (cold).
Comment from Hotel Management
9 Mar 2024 by Hussam Alshawa , Hotel Management
Dear Mr.Jean, Thank you for posting your feedback regarding your stay. It saddens us that during your stay you did not experience our usual high standard of service that we provide to our valuable guests. In this regard, please accept our sincere apologies. We have shared your review with our respective team and taken corrective measures to prevent reoccurrence. We do hope that you will in due course provide us with another chance to welcome you back to Swiss-Belresidences Juffair. As we look forward to this opportunity in the near future, with the focus to restore your confidence, quality standards and service excellence. Best regards, Hussam Alshawa Reservations& E-Commerce Manager
by A verified traveler
Posted 18 Feb 2024
There was no hot water on last entire day; it was very cold outside. Don't expect this kind of service from this expensive hotel
Comment from Hotel Management
23 Feb 2024 by Hussam, Hotel Management
Dear Valued Guest, Thank you for posting your feedback regarding your stay. It saddens us that during your stay you did not experience our usual high standard of service that we provide to our valuable guests. In this regard, please accept our sincere apologies. We have shared your review with our respective team and taken corrective measures to prevent reoccurrence. We do hope that you will in due course provide us with another chance to welcome you back to Swiss-Belresidences Juffair. As we look forward to this opportunity in the near future, with the focus to restore your confidence, quality standards and service excellence. Best regards, Hotel Management
by A verified traveler
Disappointed
Posted 19 Jan 2024 on HotelsDoes not worth to stay in any more
It’s not matching the rating.
They should take more care to the cleanliness and the dirty furniture
Comment from Hotel Management
23 Feb 2024 by Hussam, Hotel Management
Dear Valued Guest, Thank you for posting your feedback regarding your stay. It saddens us that during your stay you did not experience our usual high standard of service that we provide to our valuable guests. In this regard, please accept our sincere apologies. We have shared your review with our respective team and taken corrective measures to prevent reoccurrence. We do hope that you will in due course provide us with another chance to welcome you back to Swiss-Belresidences Juffair. As we look forward to this opportunity in the near future, with the focus to restore your confidence, quality standards and service excellence. Best regards, Hotel Management
by A verified traveler
Posted 6 Dec 2023 on Hotels
Comment from Hotel Management
25 Dec 2023 by Hussam, Hotel Management
Dear Valued Guest, It was our pleasure to have you staying at Swiss-Belresidences Juffair during your recent visit to Bahrain, We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback, We all look forward to welcoming you back to your second home in Bahrain. Best regards, Hotel Management
by A verified traveler
Posted 2 Dec 2023
Cleaned
Comment from Hotel Management
25 Dec 2023 by Hussam, Hotel Management
Dear Valued Guest, It was our pleasure to have you staying at Swiss-Belresidences Juffair during your recent visit to Bahrain, We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback, We all look forward to welcoming you back to your second home in Bahrain. Best regards, Hotel Management
by A verified traveler
Posted 15 Oct 2023
Comment from Hotel Management
23 Oct 2023 by Hussam, Hotel Management
It was our pleasure to have you staying at Swiss-Belresidences Juffair during your recent visit to Bahrain, , We all look forward to welcoming you back to your second home in Bahrain.
by A verified traveler
Posted 19 Aug 2023
Clean large apartment rooms
Comment from Hotel Management
4 Oct 2023 by Hussam, Hotel Management
It was our pleasure to have you staying at Swiss-Belresidences Juffair during your recent visit to Bahrain, We thank you for sharing your experience with us and we appreciate taking your time to send us your feedback, We all look forward to welcoming you back to your second home in Bahrain.
