Ratings based on 8 Verified Reviews

3.5 out of 5
3.6 Room cleanliness
5.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Edmonton

Posted 21 Dec 2024
No towels no hot water no heating, temperature of the unit was 19 and kids were freezing. Very smelly couches. We left after 2 hours from checking in and requesting full refund
4 out of 5
by A verified traveler from Riyadh

Posted 19 May 2024
Cheap and comfortable
3 out of 5
by A verified traveler

Posted 4 Mar 2024
The worst thing is that Expedia has wrong location for this hotel on their map. Apparently, this has been the case for a while and they (Expedia) refuse to fix it. In fact, Expedia even refused to own up to this error - as I booked based on the map location (as spelled out addresses are notoriously unreliable in the region) and ended up staying at the wrong area with much inconvenience. Called Expedia, and the only remedy they sort of offered is “we *may* be able to cancel without penalty… *maybe* - not even sure”. No offer of rebooking at the right area, no certainty whatsoever. “You have to book another (correct!) location at your own expense”. Quite a dismal experience!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2024
4 out of 5
by A verified traveler

Good stay

Posted 29 May 2023 on Hotels
The apartment is large and clean, and the staff is good. The apartment was changed due to a malfunction in the air conditioner and the kitchen. Tea, sugar and water are not available except once only, and the toilet is empty of personal hygiene tools
Comment from Hotel Management
31 May 2023 by swan tower, Hotel Management
hope to see you again, thank you.
2 out of 5
by A verified traveler

Disappointing

Posted 19 Feb 2023 on Hotels
The room is comfortable, big and has kitchen. Decoration is really outdated and the property does not accept credit card. possible to find better properties for the price.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2023
5 out of 5
by A verified traveler

Posted 24 Sep 2019 on Travelocity
All things are great. I like this place People are excellent and location is great
Comment from Hotel Management
28 Sep 2019 by Mae, Hotel Management
Hello Good Evening Sir, Thank you for the review and Hope to see you soon..
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