Ratings based on 391 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
I loved the beach, the pool with swim up bar, and the peaceful and relaxed lounge bar for food and drinks in the evening.
Comment from Hotel Management
9 Nov 2024 by Novotel Bahrain Al Dana Resort, Hotel Management
Dear Mr. Andrew, We are delighted to hear that you enjoyed the beach, pool, swim-up bar, and lounge at Novotel Bahrain Al Dana Resort. Thank you for your kind words. We look forward to welcoming you back soon.Warm regards.
by A verified traveler
Posted 16 Aug 2024 on Hotels
Pictures of Superior Room is different than the resort profile pictures. No good response from reception desk when filing the complaint
Comment from Hotel Management
22 Aug 2024 by Novotel Bahrain Al Dana Resort, Hotel Management
Dear Mr. Khalid, We apologize for the misunderstanding in room pictures. The pictures loaded online is exactly the same as what we have in term of rooms & suites in the hotel, these pictures are kept for giving you a better idea about the hotel and the looms locations and view depends on the category chosen up on making your reservation. We will address this with the team to further explain each terms & condition related to room type & chosen category of rooms to further enhance the communication prior to the check-in.Your feedback is noted, and we will ensure better responses in the future. Thank you for bringing this to our attention.Best regards,
by A verified traveler
Posted 3 Aug 2024
😍
Comment from Hotel Management
13 Aug 2024 by Novotel Bahrain Al Dana Resort, Hotel Management
Dear Mr. Ali, Thank you for your positive rating. We appreciate your feedback and hope to welcome you back soon. Best regards,
by A verified traveler
Posted 21 Jul 2024
Lucy and Bhagya Staff was very goog
Comment from Hotel Management
13 Aug 2024 by Novotel Bahrain Al Dana Resort, Hotel Management
Dear Mr. Abbas, Thank you for your positive feedback regarding Lucy and Bhagya. We appreciate your kind words. We look forward to welcoming you back soon.Warm regards
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Novotel Bahrain Al Dana Resort, Hotel Management
Thank you for your rating us we really appreciate your support, we are happy to know that our services met your satisfaction, we look forward to welcoming you again to the Novotel Bahrain Al Dana Resort
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
11 Jul 2024 by Novotel Bahrain Al Dana Resort. , Hotel Management
Dear Waleed,Thank you for your rating us we really appreciate your support, we are happy to know that our services met your satisfaction, we look forward to welcoming you again to the Novotel Bahrain Al Dana Resort
by A verified traveler
Posted 21 Jun 2024
They checked me in late because the room was not ready at 4 pm .. and they want us to check out early at 12:00 pm !!
Comment from Hotel Management
11 Jul 2024 by Novotel Bahrain Al Dana Resort. , Hotel Management
Dear Mr. MahmoodWe are grateful for sharing your experience with us during your stay at Novotel Bahrain Al Dana Resort!Refereeing to the hotel standard check-in time is from 3pm onwards and early arrival at the hotel is subject for extra charge based on the hotel availability, our record shows the check-in time at 15:30 which is the hotel regular check-in time.We appreciate your kind understanding; we look forward to welcoming you again at the Novotel Bahrain AlDana Resort.Best regards.
by A verified traveler
Posted 11 May 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Novotel Bahrain Al Dana Resort. , Hotel Management
Dear Mr. Ahmed,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
by A verified traveler
Must Visit for a beautiful View and Cultural touch
Posted 18 Apr 2024 on HotelsIt was a great experience right from the security door to reception with helping staff like Lucy and Babona.
The music which was coming from the next hotel beach was a little too loud to be relaxing enough. Rest all was great and comfortable.
Comment from Hotel Management
6 Jun 2024 by Novotel Bahrain Al Dana Resort. , Hotel Management
Dear Mr. Mohammed,We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort.It is always a pleasure to receive positive feedback.I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
25 Mar 2024 by Novotel Bahrain Al Dana Resort. , Hotel Management
Dear Mr. Rick,Thank you very much for your review. It was a pleasure to know how much you have enjoyed your stay with us. We always try our best to make sure our guests have an excellent experience.Thank you for your recommendation and we are looking forward to welcoming you back to Novotel Bahrain Al Dana Resort Kind regards,
