Ratings based on 3 Verified Reviews
2.3 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Location
Posted 17 Jun 2018I loved the location of the hotel. Away from the crowded old manali yet near enough and with river beas next to it. Here are my pros and cons:
Pros:
1. Excellent and attentive staff who take very good care of you
2. Location is very nice. Clubhouse is nearby and the area is not crowded. River beas is right next to it. The garden is pleasing and there is enough open area for kids to be entertained.
3. Rooms are spacious and clean
Cons:
1. Bathrooms could do with more cleanliness. The bathroom shower curtain was very dirty.
2. We went in June and there were a lot of flies. The manager told us that this was only for a month due to the Apple orchards next door and also got our room sprayed but it takes a day or two to get used to them.
Overall I will recommend this hotel especially for families.
Comment from Hotel Management
22 Jun 2018 by Team Treebo, Hotel Management
Dear Guest,
Thank you for choosing to stay with us and sharing your valued feedback. We are glad that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for recommending us. We look forward to having you back soon.
Best Wishes,
by A verified traveler
Food and staff pathetic
Posted 29 May 2018 on OrbitzOnly thing I like is the location. Rest horrible . No cleaning at all after few reminders
Comment from Hotel Management
3 Jun 2018 by Team Treebo, Hotel Management
Dear Guest,
Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Warm Regards,
by Sourav
Amazing view. Amenities - not so much.
Posted 19 Mar 2017 on HotelsHighly mixed feelings. I booked the room at a great price and was quite happy with the view when I stepped by. The mountains on either side of the room, covered in snow, was everything I could wish for - right outside your window.
But there were major problems with electricity and heating.
Not sure whether it was just a temporary problem, but for a certain period, the generator was posing trouble.
Next, there were no geysers for bathing. Apparently, a solar heater was in place but it didn't seem to work and the water was still quite cold.
Finally, no room heating is included. A heater will cost you 400 INR per night. And I was fine with that until I got a wasted one that just wouldn't heat the room. It was snowing heavily and temperatures were running at around -3 degrees!
Saving grace, however, were the staff, and the food. Vicky was courteous and of great help. The in-house chef was quite great too. Make sure you have the tandoor-aloo-parathas there.
I won't stay with Treebo (in Manali) again. Too much pain. But if you want the best view out there in Manali, call them and confirm about amenities first.
