Ratings based on 13 Verified Reviews
4.5 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 27 Mar 2024
Everything was on point!!!
Comment from Hotel Management
10 Apr 2024 by General Manager, Hotel Management
Dear Parshant Singh, Namaskar !! We are thrilled to hear that everything met your expectations! It's our goal to provide our guests with an outstanding experience, so knowing that we achieved this with your visit is quite gratifying. If there were any highlights you'd like to share, or suggestions for how we could make your next experience even better, we'd love to hear them. Your feedback is invaluable in helping us maintain our high standards and in serving you better. We look forward to welcoming you back soon! Thanks & Regards Jagdeep Guleria
by A verified traveler
Amazing hospitality
Posted 23 Jan 2021 on HotelsThe staff were fantastic. They really go an extra mile to make your stay a comfortable one. Shiva, Arvind, Vishal and the Kitchen service staff were really amazing. Even the housekeeping staff. They wear a amile always and that's what you want to see in their face too. The place is relatively new and clean. Food was amazing too! Will recommend for the services without a question.
by A verified traveler
Posted 29 Jun 2020
by A verified traveler
Posted 31 Mar 2020
by A verified traveler
Good rooms with average amenities
Posted 9 Mar 2020 on HotelsThe room is amazing, the views are splendid.
It’s a bit far from Manali in Shuru. The room has centralized thermostat for temperature that works really well. The food was amazing and food service was amazing. Food quantity was amazing (I’d suggest order half of whatever you want. It’d be sufficient.)
However, when we checked in, the linen was dirty and drinking water was not provided. We had to call multiple times. They do claim to have hot running water but it’s lightly lukewarm water. So light that it turns cold by the time the water droplets reach you from the shower head.
Overall it’s a good hotel with some critical flaws such as no bathtub in presedential suite and lukewarm hot water.
by A verified traveler
Posted 22 Jun 2019
Property still in construction with no bar staff not in proper dress and very less variety in morning buffet according to the price
Comment from Hotel Management
20 Jul 2019 by Mr Patel, Hotel Management
Dear Guest, Thank you for a positive feedback. We will use this positiveness as our potential to reach our services goal. Our motto is : to improvise our standards based on customer experience. We believe in giving Memorable experience since we believe in Supreme hospitality.
We strongly apologize for your experience in our restaurant. We believe in serving fresh and tasty meals.We do not compromise quality over quantity.We promise more add-ons to our standards and services on your next visit. Thank you for your feedback. We look forward to welcoming you again. Regards Mr. Patel GM, Alokik Resort Manali.
by A verified traveler
Posted 20 Jun 2019
Comment from Hotel Management
20 Jul 2019 by Mr Patel, Hotel Management
Dear Guest, Thank you for a positive feedback. We will use this positiveness as our potential to reach our services goal. Our motto is : to improvise our standards based on customer experience. We believe in giving Memorable experience since we believe in Supreme hospitality. We look forward to welcoming you again. We promise more add-ons to our standards and services on your next visit. Thank you for your feedback. We look forward to welcoming you again. Regards Mr. Patel GM, Alokik Resort Manali.
by A verified traveler from Toronto
Posted 16 Feb 2019
Great resprt, espcially in the winter, as they have central heating and 24/7 instant hot water, which is luxurious and hard to come by in Manali. The staff went above and beyond and were always attentive and willing to help us with whatever we needed.
Comment from Hotel Management
17 Feb 2019 by Mr Patel, GM, Hotel Management
Dear Guest,
Thank you for a positive feedback. We will use this positiveness as our potential to reach our services goal.
Our motto is : to improvise our standards based on customer experience.
We believe in giving Memorable experience since we believe in Supreme hospitality. We look forward to welcoming you again. We promise more add-ons to our standards and services on your next visit.
Thank you for your feedback. We look forward to welcoming you again.
Regards
Mr. Patel
GM, Alokik Resort
Manali.
by A verified traveler from Agartala, Tripura, India'
Posted 12 Feb 2019
The location of the hotel is very comfortable and out of the crowd of the city. The view from the windows are just mesmerizing. The food is vegetarian, but delicious.
Comment from Hotel Management
4 Apr 2019 by Alokik Resort, Hotel Management
Thank you for your positive feedback We will use this positiveness as our potential to improve our standards and services. We looking forward to seeing you in next trip. Regards