Ratings based on 3 Verified Reviews
2.0 Room cleanliness
1.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Author, Hotel Management
Thank you for staying with us. We’d appreciate any additional feedback to help us improve your experience, or the experience of future guests.
by A verified traveler
Posted 7 Aug 2024
The Good- it was only dirty in a few areas.
The Bad- it was filthy in other areas.
The Ugly- after calling the minute we we saw the room. Christina came by and we pointed some of the bad areas to her. We left for the night only to come back to find that only a small portion of what was wrong was fixed.
The Even Uglier- i texted back and forth during the weekend only to get "sorry for the inconvenience", "thanks for staying with us"and "well fix this for the future." Ya that helps me.
Comment from Hotel Management
3 Sep 2024 by Author, Hotel Management
Mark, thank you so much for reviewing your stay with us.
We sincerely appreciate your candid feedback, and apologize for these inconveniences.
Our guests' experience is of the utmost importance, and we're sorry to hear that we dropped the ball in this case.
Your comments have been shared with our onsite team for review.
We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.
by A verified traveler
Posted 25 Jun 2022
