Ratings based on 16 Verified Reviews

3.6 out of 5
88% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
2.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2020
4 out of 5
by A verified traveler

Posted 17 Jan 2020
Silent, accessible to stores and church. Fair amenities and friendly staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2019
3 out of 5
by A verified traveler

Not what we expected

Posted 2 Jul 2019 on Hotels
We decided to book at this hotel because of the amenities. It looks fun and we have two kids with us. The waterpark is what entice us to book it in the first place, only to find out that guests are cannot use it for free. And they only operate on Saturdays and Sundays. No wifi on our room, we have to go to the lobby and the place is not so accessible with public transport, unless you are coming from the main town/capital. But from the hotel going to their capital is quite a struggle.The good thing with them is their staff, they are accommodating and flexible when we ask to just bring our breakfast early in the morning with us, going to the island instead of eating at their resto.
5 out of 5
by A verified traveler

Posted 30 May 2019
It is spacious and i think it is worth the price. People are accommodating.
Comment from Hotel Management
1 Jul 2019 by frank, Hotel Management
we thank you for your comments. we will do much better next time.
4 out of 5
by A verified traveler

Villa Paraiso is an older resort but very relaxing

Posted 9 Apr 2019 on Hotels
2 out of 5
by A verified traveler

Stinky room

Posted 24 Jan 2019 on Hotels
The front desk lady was not really welcoming when we arrived. They dont have a record of our paid confirmed reservation and she had to call somebody to confirm even if i showed her the printed confirmation of room. She does not know what room we reserved.As such, she placed us in the ugliest room near the stockroom.The terrace of the room assigned to us was stinky..She also did not readily gave us the wifi pass word unlike the other resorts we've been to. The resto employees was helpful though.She was the one who gave us the wifi password. The
Comment from Hotel Management
27 Jan 2019 by Frank, Hotel Management
Greetings Ms. Sheiryl. I apologize for what happened rest assured I will make sure to investigate this matter. We promise to make your next stay a better one. Thank you for this review. This can help us improve. Have a nice day. Frank Mercado Management
4 out of 5
by A verified traveler

Grande piscine et grande chambre

Posted 1 Dec 2018 on Hotels
J'étais dans un bungalow du type économique. La pièce est grande. J'ai apprécié la propreté, la proximité du centre ville et surtout la grande piscine. L'inconvénient est tout de même d'entendre la télévision du voisin très fort. Le personnel est très aidant. Le restaurant est agréable.
Comment from Hotel Management
9 Dec 2018 by king, Hotel Management
thank you for your kind review. we will make sure to improve for your convenience. hope to see you again. mr.frank mercado
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