Ratings based on 48 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
We have nothing to say everything was sehr gut, also the staff are friendly and helpful
by A verified traveler
Posted 30 Jul 2023
by A verified traveler
Posted 10 Apr 2023
I like the natural materials used in the construction. I do not like that there is no signal/wifi in my villa hut. I also do not like that there is no intercom either.
by A verified traveler
Good concept let down by attention to detail!
Posted 23 Mar 2022 on HotelsPro’s: Food was excellent. Good sized portions. Layout of the site was very pleasant. Set in a green valley running down to the sea. There was internet in the restaurant but nowhere else on site.
Cons: No cellphone coverage. The rooms had mosquito nets. It means if you want to escape the bugs you have to sit on the bed. It would be much better to have screens on the doors and windows. No aircon in the rooms. I believe a limited number of rooms have aircon. The room itself is open to the thatched roof so there was quite a lot of bugs and a few spiders as well. Especially in the evening. You do need the doors and windows open to get any fresh breeze in the room. There is a provided fan. No fridge in the room. All the steps in both the rooms and the restaurant are unnecessarily high. Very few path lights to illuminate the uneven pathways. No TV in the rooms. No tea or coffee making facilities. Parking for just one car on site. All the seating in both the room balcony and the restaurant are locally made rustic wood and very uncomfortable to sit on for any length of time.
Summary: A good concept let down by detail. Another was the owners attitude. On arrival the owner rudely demanded to know what was in our cool boxes saying you cannot bring food or drink in here. You have to buy everything from the restaurant! Also on checkout the owner informed me that because I booked via Expedia, breakfast was not included, even though she knew this was an issue with website!
by A verified traveler
Posted 28 May 2019 on Hotels
by A verified traveler
Summer vacation
Posted 1 Apr 2019 on HotelsNice place to just chill and relax. Though there was no signal in the area and the wifi was so weak, nonetheless, our stay was awesome. The food was great. One should try their bread.
by A verified traveler
Poor
Posted 14 Jan 2019 on HotelsWay over priced no tv no internet mrals expensive and limited h o t shower u s
by A verified traveler
Posted 30 Dec 2018 on Hotels
by A verified traveler
Posted 1 Nov 2018 on Hotels
The room where we stayed is comfortable for us, then we proceeded to dinner. Since it is already late when we arrive at the hotel, the dishes are not really good and expensive. The next day we are booked for a whole day tour during our lunch we decided to get full meals since we did took breakfast and our meals last night are not really appetizing and expensive. Since we cannot eat it all we decided to bring to the hotel for our dinner. During our dinner at the hotel we asked if they could allow us to barrow utensils since our meal our wrapped in plastic and if they could also reheat our food. However, they did not allow us even we are going to buy something in there menu. Also for us to saved some money during our trip and the food are still ok and just needed to reheat. For me this type of request must be considered for customer service and take care of there guest. We ended eating our food in not really good way since they did not allow us to barrow plates. Also, we noticed that the comfort room (which is a couple room) has no door. On our side since we are not a couple it is not comfortable to use the comfort room without any way to hide.
The rooms are quite expensive and breakfast is not included. For travellers who are on a budget this hotel is not for you and quite far from all. However, I commend the area it is so relaxing and fell the waves.
by A verified traveler from Manila
Posted 28 May 2018
I reserved and paid for a “king” size bed private cottage, as this was our honeymoon, but they only had available a two “twin” bed cottage - I received no monetary compensation for this discrepancy. Moreover, it’s advertised as a “beach” resort; unfortunately, there’s no beach, just a rocky drop-off into the water. Additionally, they do not accept credit cards - cash only, and the only two (Gov Bank) ATMs didn’t work with USAA VISA debt cards. The cottage had no air conditioner with daily humidity at 90%, and was infested with ants - they were even in the bed sheets. The food (herds, veg, fruits, meat) is advertised as grown on their own farm, but that is debatable after stating that their coffee is grown and harvested by local monks, but in fact I watched them spoon instant coffee into a cup of boiling water. Furthermore, eating locally at other restaurants was more than 1/2 of the cost as eating at their restaurant. But the biggest disappointment was their advertisement as a “Dive Resort”, but that their scuba air tank valves were not standard valves (like every other country I’ve visited = 31 countries) and would not accept our US Divers regulators. So, the only way to dive with them was to “rent” their gear, which is a scam. But, the only other two dive centers on the island did have standard tank valves. Positives: Exceptional staff, very professional, beautiful landscaping.
