Ratings based on 2,068 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hadia, Moment Hotels, Hotel Management
Hello,Thank you for your review, Jason. We appreciate you taking the time to share your feedback and are always open to improving our service. If there’s anything specific you think we can improve, feel free to let us know.Kind regards,Hadia
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hadia, Moment Hotels, Hotel Management
Hello Michael,Thank you so much for your 5-star rating! We’re thrilled to hear that you enjoyed your stay with us. Your positive feedback means a lot, and we hope to welcome you back again soon.Kind regards,Hadia
by A verified traveler
Posted 16 Nov 2024
It was a very nice stay
Comment from Hotel Management
16 Nov 2024 by Felicia, Moment Hotels, Hotel Management
Hi Ana! I'm glad you appreciated your stay with us. Welcome back!
by A verified traveler
Posted 12 Nov 2024
10 out of 10
Comment from Hotel Management
13 Nov 2024 by Hadia, Moment Hotels, Hotel Management
Hello Mohamed,Thank you so much for the 10 out of 10! It’s wonderful to know that you had such a positive experience. If there’s anything more we can do to keep everything at a 10 for you, feel free to let us know – we’re here to make every stay as enjoyable as possible! Looking forward to welcoming you back soon.Best regards,Hadia
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Hadia, Moment Hotels, Hotel Management
Hello Alex,Thank you for the perfect rating! We're delighted you enjoyed your stay and hope to see you again soon. Kind regards,Hadia
by A verified traveler
Posted 9 Nov 2024
Overall a great place to stay - everything that you would need for a low-mid cost hotel options and in a great location.
However the hotel needs to sort out its plumbing/noise issues - being woken up at random times was not appreciated
Comment from Hotel Management
10 Nov 2024 by Alexis, Moment Hotels, Hotel Management
Dear Ian, Thank you for your feedback; we're glad to hear you enjoyed our location and found the amenities suited to your stay! We’re sorry to hear about the noise disruption and would have appreciated a bit more information to address it promptly. If this was reported at reception, please know that we take such matters seriously to make sure our guests have the most comfortable experience possible. We look forward to the chance to welcome you back soon for an even smoother stay. Kind regards, Alexi
by A verified traveler
Posted 9 Nov 2024
Great room, wonderful staff, comfortable bed, perfect location, decent breakfast. Shower has a life of its own, bursts of scalding hot water regardless of temperature set on thermostatic tap. Otherwise fantastic and highly recommended.
Comment from Hotel Management
9 Nov 2024 by Alexis, Moment Hotels, Hotel Management
Thank you, Kirsty, for your wonderful feedback! We're delighted that you enjoyed our comfortable rooms, friendly staff, and convenient location, as well as the breakfast selection. Your comments about the shower have been noted, and we'll certainly look into it to ensure a consistently comfortable experience for our guests. We appreciate your recommendation and hope to welcome you back for an even smoother stay in the future. Kind regards, Alexis
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Hadia, Moment Hotels, Hotel Management
Hello RikerThank you for your fantastic rating! We're delighted to hear that you had such a great stay with us. Looking forward to welcoming you back soon!Kind regards,Hadia
by A verified traveler from Krabi
Posted 29 Oct 2024
Needs better temperature control in each room but otherwise a nice stay
Comment from Hotel Management
29 Oct 2024 by Hadia, Moment Hotels, Hotel Management
Hello Melissa,Thank you for the feedback! We’re glad you enjoyed your stay overall. We’re continually looking into improvements, to ensure our guests' comfort. Looking forward to welcoming you again! Kind regards,Hadia
by A verified traveler
Posted 8 Oct 2024
Surprised that the hotel is right in front of the malmo central station. They allowed us to put our luggage in they store room for free while waiting for the check in time. Design is very cozy. Makes me want to look at the window overlooking their outdoor set up..
Comment from Hotel Management
8 Oct 2024 by Felicia, Moment Hotels, Hotel Management
Hi Madgelina, I'm glad to read you seem happy with your stay at our hotel. You're welcome back at your next visit!
