Ratings based on 549 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Lovely, 4 girls in a 2 bedroom apartment. Everything we needed. Beds were comfy. We had breakfast once and there was a great choice.
The outside facilities (pool, bar, food) was great, loads of sunbeds so no fighting to get towels on at stupid o'clock.
The hotel is walking distance to 2 beaches, theres loads of restaurants & bars, which we frequented a few.
Its about 25mins from the airport by transfer.
We stayed last week in September and the weather was excellent (25 degrees).
We would definitely recommend.
by A verified traveler
Posted 14 Sep 2024
Walls in the apartment were dirty.
Sink leaking.
Safe not working.
Shower head broken.
Headboard all chipped.
Didn't look like the pictures!
Comment from Hotel Management
29 Sep 2024 by Sandra Morén, Quality manager , Hotel Management
Dear Jonathan, Thank you for your feedback. We're sorry to hear about the issues you experienced during your stay, including the cleanliness of the walls, the leaking sink, and the problems with the safe and shower head. We apologize for not meeting your expectations, especially regarding the appearance of the apartment. Your comments are important to us, and we will work to address these concerns to improve our guests' experiences. We hope to have the opportunity to welcome you back for a better stay in the future.Kind regards,Sandra MorénQuality Manager
by A verified traveler
Pool bar excellent. Hotel employees not great
Posted 22 Aug 2024 on HotelsThe check in experience was awaful. We wanted to pay by AMEX and the reception staff were really unhelpful. The room was not cleaned once.
But the other staff and the pool bar / cafe was excellent.
by A verified traveler
Posted 11 Jun 2024
We loved to stay in Vistasol ,nice apartments ,the view from our balcony was amazing,we did have breakfast once in the hotel and it was delicious with a lot of choice. Near the hotel there is everything, supermarket,beach,pubs etc I can only recommend it.
Comment from Hotel Management
7 Jul 2024 by Sandra Morén, Quality Manager , Hotel Management
Dear Marcel,Thank you for choosing Vistasol for your stay and for taking the time to leave us this lovley review.We are glad that we have fulfilled your expectations and we hope that we will have the pleasure to welcome you back again soon.Kind regards,Sandra Morén
by A verified traveler
Posted 12 May 2024 on Hotels
Comment from Hotel Management
20 May 2024 by Sandra Morén, Quality manager , Hotel Management
Dear Paul,Thank you for choosing us for your stay and for taking the time to leave us this almost full rate.We are glad to know that you have enjoyed your stay and we hope that we will have the pleasure to welcome you back again soon!Kind regards,Sandra MorénQuality Manager
by A verified traveler
Posted 2 May 2024
Really really strong!
Comment from Hotel Management
11 May 2024 by Sandra Morén, Quality manager , Hotel Management
Dear Destiny,Thank you for choosing Vistasol for your holiday and for leaving this lovley review and rate. We are glad that we have fulfilled your expectations and we hope that we will welcome you back soon again for another great trip!Kind regards,Sandra MorénQuality Manager
by A verified traveler
Posted 25 Apr 2024
The room was so untidy and looked like there were shot stains on the bathroom walls that weren’t cleaned and we had complained 3 times
Comment from Hotel Management
28 Apr 2024 by Sandra Morén, Quality manager , Hotel Management
Dear Aurelia,First of all thank you for choosing us for your stay and also for taking the time to leave us this review.We are sorry that we were not able to fulfill your expectations and also that what it looks like that our internal comunication has not been satisfied as you did not got the solution needed.We will take a not and make sure we improve ourselves on this point. We hope that in the future you will give us a second chance and notice all improvements we are doing each day due to all of the comments from our guests.Kind regards,Sandra MorénQuality Manager
by A verified traveler
Posted 23 Apr 2024 on Hotels
Good rooms, close to the beach great pool,close enought to the pubs but quiet overnight.
Comment from Hotel Management
28 Apr 2024 by Sandra Morén, Quality manager , Hotel Management
Dear Pedro,Thank you for choosing Vistasol for your stay and for leaving this lovley review and rate after it!We are glad that we have fulfilled your expectations and we hope to welcome you back again soon! kind regards,Sandra MorénQuality Manager
by A verified traveler
Posted 16 Apr 2024 on Hotels
Comment from Hotel Management
21 Apr 2024 by Sandra Morén, Quality manager , Hotel Management
Dear Patricia,Thank you for choosing us for your stay and for taking the time to leave us this rate after it.As for your rate I understand that the stay was not up to your expectations, and if you would be intreseted, please send me an email about what we could do to improve ourselves and what could have made your holiday better.Kind regards,Sandra MorénQuality Manager
by A verified traveler
Posted 16 Apr 2024 on Hotels
Comment from Hotel Management
21 Apr 2024 by Sandra Morén, Quality manager , Hotel Management
Dear Emma,Thank you for your stay and for leaving us this perfect rate! We are glad that we fulfilled all your expectations and we hope to welcome you back again soon! Kind regards,Sandra MorénQuality Manager
