Ratings based on 233 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Relaxing stay in Ses Salines
Posted 23 Jul 2024 on HotelsEnjoyable stay. The weather was wonderful. The staff was very friendly and accommodating. The restaurant meals were delicious with plenty of choices. The room was nice and clean (w/balcony, nice!) Not far from Saint Jordi, good walk on the boardwalk. Beaches abound!
Comment from Hotel Management
26 Jul 2024 by UH ROMANTICA TEAM, Hotel Management
Dear Guest, We are very pleased to read your review and to know that your stay was pleasant. We would also like to thank you for taking the time to write this review. We are very pleased that you enjoyed the staff, the location and our gastronomic offer and that it made your stay with us a unique experience and a beautiful memory. We have personally passed on your kind words to the entire team, especially those relating to the quality of treatment. Yours sincerely,UH Romantica Team
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by UH ROMANTICA TEAM, Hotel Management
Dear Guest, We are very pleased to read your review and to know that your stay was pleasant. We would also like to thank you for taking the time to write this review. We are very pleased that you enjoyed the staff, the location and our gastronomic offer and that it made your stay with us a unique experience and a beautiful memory. We have personally passed on your kind words to the entire team, especially those relating to the quality of treatment. Yours sincerely,UH Romantica Team
by A verified traveler
Beautiful town and area, awful service and hotel
Posted 21 Jun 2024 on HotelsClean hotel in lovely location and view of the sea. Shame it was such an outdated and unkept hotel including rooms and lift. Bathroom was very marked up. No fan to extract the steam from it. Way too hot in the evening as the air con stopped working. Cleaners disturbed us and woke us up early both mornings for room service,despite the sign up the second time, and despite asking the second cleaner who'd knocked 30 minutes later to come back that afternoon in spanish she ignored us and proceeded to walk into our room while we're both in bed undressed, very inappropriate and then left our door open when she left. Could hear everything from other rooms at night including going to the toilet and no noise cancellation. Cleaners also dragged furniture round at 8am in the morning while cleaning making lots of noise. When we told reception about this she just said she understood and moved on without apology or any customer service.
Pool is too busy to get a sunbed plus you have to pay to hire them and the towels (both pay a fee and provide a deposit on top which makes no sense). There were a lot of nicer hotels in the area so Id stay elsewhere unless youre looking for outdated, to not sleep and to experience rude cleaners and staff. Also 1 single beds provided with no double despite booking a double. Breakfast was ok.
Comment from Hotel Management
7 Jul 2024 by UH ROMANTICA TEAM, Hotel Management
Hello dear Monica Luisa Andrade:First of all we would like to thank you for choosing our UH Romántica to spend your 2 days of rest with the wedding ceremony.We are happy to inform you that next season we are going to have the UH Romántica completely refurbished, both the rooms, bathrooms and common areas, to offer the best service to all our guests.We are very sorry for the incident with the chambermaid, in fact in the office we already apologized to her as we did at the time of your farewell, because for the whole team of the UH Romántica the most important thing is to make our customers leave very happy and want to return to enjoy the wonderful views and gastronomy with the most personalized service.So we look forward to welcoming you soon in our completely renovated UH Romántica.UH Romántica TeamTranslated with DeepL.com (free version)
by A verified traveler
Posted 1 Jun 2024 on Hotels
Comment from Hotel Management
7 Jul 2024 by UH ROMANTICA TEAM, Hotel Management
Dear Guest, We are very pleased to read your review and to know that your stay was pleasant. We would also like to thank you for taking the time to write this review. We are very pleased that you enjoyed the staff, the location and our gastronomic offer and that it made your stay with us a unique experience and a beautiful memory. We have personally passed on your kind words to the entire team, especially those relating to the quality of treatment. Yours sincerely,UH Romantica Team
by A verified traveler
Posted 1 Jun 2024
Excellent food.
Poor WIFI in room. Excellent elsewhere.
Comment from Hotel Management
7 Jul 2024 by UH ROMANTICA TEAM, Hotel Management
Dear Guest, We are very pleased to read your review and to know that your stay was pleasant. We would also like to thank you for taking the time to write this review. We are very pleased that you enjoyed the staff, the location and our gastronomic offer and that it made your stay with us a unique experience and a beautiful memory. We have personally passed on your kind words to the entire team, especially those relating to the quality of treatment. Yours sincerely,UH Romantica Team
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
7 Jul 2024 by UH ROMANTICA TEAM, Hotel Management
Dear Guest, We are very pleased to read your review and to know that your stay was pleasant. We would also like to thank you for taking the time to write this review. We are very pleased that you enjoyed the staff, the location and our gastronomic offer and that it made your stay with us a unique experience and a beautiful memory. We have personally passed on your kind words to the entire team, especially those relating to the quality of treatment. Yours sincerely,UH Romantica Team
by A verified traveler
Posted 27 Apr 2024 on Hotels
by A verified traveler
Posted 2 Oct 2023 on Hotels
by A verified traveler
Posted 24 Sep 2023 on Hotels
by A verified traveler
Posted 17 May 2023
Location is good. Over looking the sea, nice and easy stroll to the beach.
Room was simple, clean and comfortable.
Food was good and varied
Staff were excellent - especially reception staff Tessy and the gentleman from Argentina who studied in Germany. Fantastic customer service from both
Comment from Hotel Management
11 Jun 2023 by ., Hotel Management
Dear JamesThank you for your kind comments.We will pass it on to our colleagues Tessy and Bruno.We look forward to seeing you again and thank you for choosing us.Regards
